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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews

4,175 Reviews of Lou Sobh Honda - Service Center

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June 25, 2024

Received top notch customer service from Talin. Great communication and resolved my issue quickly. Highly recommend him. More

by ctoomer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Aug 22, 2024 -

Lou Sobh Honda responded

We will definitely pass the compliment along to Talin! Thanks for being a loyal customer and taking the time to leave a review!

June 25, 2024

I always appreciate the quick service and timely updates while I wait; with out fail. More

by SSPHARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Lou Sobh Honda responded

We pride ourselves in communication with our customers. We are so happy that you noticed! Thanks for being a loyal customer. We look forward to serving you again in the future!

June 24, 2024

Fantastic experience! Talin was friendly, very efficient, and made everything so easy. The whole team was professional and attentive. My car is running perfectly now. I hi More

by CRISAN_VIRGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jun 24, 2024 -

Lou Sobh Honda responded

We will be sure to let Talin know! We appreciate your business and taking the time to leave us a review.

June 23, 2024

First time I visited the dealership for service. I was greeted right away and Ryan took care of me. The waiting area was very nice. My car was ready within an hour. I was impressed that I was acknow More

by NSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lou Sobh Honda responded

We will be sure to let Ryan know! We appreciate your business and taking the time to leave us a review.

June 23, 2024

I have issue of some noise under the hood which is yet not fixed even after replacement of several parts which cost me more than $1300 and technicians replaced four tires to fix the humming noise but now More

by vaghanialpesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rashed
Jun 24, 2024 -

Lou Sobh Honda responded

Hello Please contact me directly. I would like to see if I can help you with this problem. We would be Happy to look at your concern. David Wikle Parts/Service director 678-679-7278 dwikle@lousobhhonda.com

June 20, 2024

The technicians at this location have the worst attitude. I arrived before my appointment and I was told they couldn't find my appointment. They tried to charge me for an inspection when I'm doing them a fav More

by hswright95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Cullen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Lou Sobh Honda responded

Lou Sobh Honda performed an inspection of this car at NO CHARGE after rear end collision . Normally there is a charge for this inspection. We have never inspected the tires for irregular wear so our basis was the fact the tires do not carry warranty through Honda. We would need to do an inspection to determine if their is abnormal Wear. I would be glad to perform an inspection on your tire wear for you please contact me @ dwikle@lousobhhonda.com. I will be glad to try to help! David Wikle Service Manager

June 20, 2024

Last time I did not have Jimmy who usually takes care of my car. I bought my car at this dealer and have used them for everything needed. Even tires were purchased. They have been rotated every visit. Thi More

by cbhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris he was new.
Jun 25, 2024 -

Lou Sobh Honda responded

We apologize for the inconvenience. Thank you for taking the time to leave this review as it helps us become better!

June 20, 2024

Great service, vehicle ready as promised, Customer rep Rashad very nice and professional will return in future. More

by thorhammerga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RASHAD
Jun 25, 2024 -

Lou Sobh Honda responded

We will be sure to let Rashed know! We appreciate your business and taking the time to leave us a review.

June 20, 2024

Ryan Esloon helped me alot. He took everything abour my car and he answered all my questions. More

by arunsrkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lou Sobh Honda responded

We will be sure to let Ryan know! We appreciate your business and taking the time to leave us a review.

June 20, 2024

I feel at home when I’m at LSH. I’m always treated with care by the staff and management and leave knowing I have truly been around the best in the business. More

by JUDDUPREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Hagen…5 stars
Jun 24, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda! We appreciate your business and taking the time to leave us a review.

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