Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,177 Reviews of Lou Sobh Honda - Service Center
Sort by
March 25, 2025
Very helpful. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. More
by poppylpr
Verified CustomerEmployees Worked With
March 25, 2025
Anthony was very professional and explained in detail what I should expect. He was able to coordinate the completion of work on time and also waited for me to pick up the car late as i was running late. what I should expect. He was able to coordinate the completion of work on time and also waited for me to pick up the car late as i was running late. More
by ashish.ben
Employees Worked With
March 25, 2025
Service department was clean and the staff was super helpful. It’s always a pleasure at Lou Sobh! helpful. It’s always a pleasure at Lou Sobh! More
by CHARLOTTEBALLARD2
Employees Worked With
March 25, 2025
John Goode made everything easy and very pleasant. He is very knowledeable and explained everything perfectly. He was great He is very knowledeable and explained everything perfectly. He was great More
by paigejv
Employees Worked With
March 24, 2025
I brought my vehicle in for service back in December of 2021 and on top of the requested fluids service, an oil change I didn't request was performed. I didn't notice the oil change was listed on the recei 2021 and on top of the requested fluids service, an oil change I didn't request was performed. I didn't notice the oil change was listed on the receipt until after I paid the service advisor. When I mentioned I paid for an oil change I didn't request the advisor gave me a card for a free future oil change, instead of a refund. Once I got home, I realized the skid plate was hanging down under my car and wasn't properly secured. Fortunately, my husband was able to put my car on jack stands and secure the skid plate for me with some bolts he went and purchased. For this reason, I haven't taken my car back to Lou Sobh for service since then. Fast forward to now, I recently received a recall notice in the mail, so I called Lou Sobh and scheduled the service. Since several years have passed, I thought I would go ahead and have additional service done while the recall was being performed, so I also scheduled for an alignment, a rear differential fluid service and the free oil change to all be performed. I explained to my service advisor Anthony what previously happed several years prior, and he was very nice and apologetic. He also arranged for me to get a complimentary rental car which was very nice. I did notice when I got home with my car that there was no oil change reminder sticker on my windshield, nor was the oil change percentage cleared to 0%, which I would think would be standard. Now I doubt the oil change was even performed and will have to take my car somewhere else for this service. For the second time I'm disappointed in the service I received from Lou Sobh. Johnnie Sue Kirk More
by Johnnie Kirk
Employees Worked With
March 24, 2025
Great service as usual at the Lou Sobh Honda, Highly recommend getting service at this location. recommend getting service at this location. More
by sonny
Employees Worked With
March 24, 2025
Whenever I have my car serviced at Lou Sohb Honda, the work is performed with care. I have never had to return for something forgotten or not done. Options to wait or get carpicked up or drop off with rid work is performed with care. I have never had to return for something forgotten or not done. Options to wait or get carpicked up or drop off with ride makes service easy. Employees are easy to work with and make your service experience a good one. More
by CatLady
Employees Worked With
March 23, 2025
I have been into Lou Sobh Honda for a couple of services: one was a simple oil change and tire rotation; the second was for a recall on my 2023 Ridgeline. In both cases Adam was my service contact and he w one was a simple oil change and tire rotation; the second was for a recall on my 2023 Ridgeline. In both cases Adam was my service contact and he was knowledgeable and helpful. The service appointments were on time and my truck was available in the time they had indicated More
by Dewayne
Employees Worked With
March 22, 2025
Gooood Morning Service. ...Every time I bring My Cars to B serviced ,every time I get Excellent Service from Anthony. Anthony Attanasio is a unreplaceable asset to the Honda ...Every time I bring My Cars to B serviced ,every time I get Excellent Service from Anthony. Anthony Attanasio is a unreplaceable asset to the Honda Company. Always W a smile ready to help you in any way He can. Extremely professional & knowledgeable...The same goes for the Mechanic Crew...Have a Bless & Safe week....Sincerely , Ruben Martinez.... More
by ruben65
March 22, 2025
I went to Lou Sobh Honda on a Saturday morning for oil change. I expected to wait long time but it was done within an hour. My coordinator Daniel Wilson was pleasant to interact. Good experience overall! change. I expected to wait long time but it was done within an hour. My coordinator Daniel Wilson was pleasant to interact. Good experience overall! More
by AndyWang
Employees Worked With
