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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,245 Reviews

4,245 Reviews of Lou Sobh Honda - Service Center

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May 16, 2025

Anthony was very helpful and professional. Adress all the issue in promised time. Keep up good work. More

by raju.shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
May 16, 2025

In today's world it is hard to find an individual who goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. Sh More

by BGLEZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lou Sobh Honda responded

Thank you so much for your heartfelt review! We're incredibly proud to have Heather on our team—she truly goes above and beyond for every customer. It means a lot to know she's one of the reasons you continue to choose Honda for your family. We'll be sure to pass along your kind words!

May 15, 2025

Heather is helpful and knowledgeable. She does not pressure but explains things and respects the customer. More

by drjensh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lou Sobh Honda responded

Thank you so much for the kind words about Heather! We're thrilled to hear she provided a helpful, respectful, and pressure-free experience. We’re lucky to have her on our team and appreciate you taking the time to share your experience!

May 15, 2025

Lou Sobh's service department is always profession and easy to work with. Always a good experience. More

by Tim9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're thrilled to hear that you consistently have a positive experience with our service department. We truly appreciate your loyalty and look forward to continuing to serve you!

May 14, 2025

Great job all around for my oil change. And you get a free great car wash as well. More

by gregbowyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
May 15, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad you had a great experience with your oil change and enjoyed the complimentary car wash. We appreciate your support and look forward to seeing you again!

May 13, 2025

Jimmy is the best! We are very thankful for him. He is always kind, honest and trustworthy!! More

by SOCRMOLS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're lucky to have Jimmy on our team—your trust in him means a lot to us!

May 13, 2025

Jimmy got us in and out in record time, we received excellent service and are very thankful. More

by Gonzo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lou Sobh Honda responded

Thank you so much for the 5-star review! We’re glad Jimmy made the service quick and easy for you at Lou Sobh Honda!

May 12, 2025

Very helpful. Oil change took about an hour and a half. Good service. Thank you! More

by jessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lou Sobh Honda responded

Thank you for the review! We're glad you found the service helpful and appreciate your patience during the oil change. See you next time!

May 08, 2025

Overall Very positive experience. Excellent mix of professionalism and personalized service. Rental made the wait more pleasant. More

by BKSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
May 12, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're thrilled you had a positive experience and that the rental helped make the wait more comfortable. We appreciate your support!

May 06, 2025

I had a very positive service appointment at this dealership. The team did a great job! More

by nicnaczac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear you had a great service experience—our team truly appreciates it!

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