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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,251 Reviews
Call Service Center (678) 750-0648

4,251 Reviews of Lou Sobh Honda - Service Center

Sort by
May 27, 2024

I was helped immediately when I drove in and didn’t have a long wait for service to be completed. More

by crandyfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a 5-star experience at Lou Sobh Honda! Thank you for your business and we look forward to serving you again in the future.

May 27, 2024

Heather was really helpful and friendly, she was professional and a pleasure to work with. More

by aliscott2195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Heather know! We appreciate your business and taking the time to leave us a review.

May 27, 2024

great service as always, very professional and courteous. I always take my van there, washed van also !!! More

by PETEMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a 5-star experience at Lou Sobh Honda! Thank you for your business and we look forward to serving you again in the future.

May 27, 2024

Talin recognized me and was familiar with my car. Friendly service done in a timely manner.? More

by bl2550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Talin know! We appreciate your business and taking the time to leave us a review.

May 27, 2024

Excellent services from the local services and well connected with the problem review and resolutions Good customer services More

by hari.peruri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a 5-star experience at Lou Sobh Honda! Thank you for your business and we look forward to serving you again in the future.

May 27, 2024

Talin was SO helpful! I had a small window of time where I could drop off my car and leave with the rental. He had everything ready to go when I got there! He is efficie More

by oliviafister01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
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Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda with Talin! We appreciate your business and we look forward to serving you again in the future.

May 27, 2024

Love it the customer service is always great 👍, would not go anywhere else, they always treat me with kindness and respect. More

by Maldojo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We appreciate your business and taking the time to leave us a review.

May 27, 2024

Excellent service, person, place! !!! Specially service assistant Mr. Jake is great service advisor!!!! Thank you Mr. Jake!! More

by andykim0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Jake know! We appreciate your business and taking the time to leave us a review.

May 25, 2024

Always professional, knowledgeable, helpful and friendly. Both Heather and Lou Sobh Honda are top quality. More

by M1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Heather know! We appreciate your business and taking the time to leave us a review.

May 25, 2024

It's feedback for Service done in November 2023. The estimation was given incorrect and costco discounts was not applied Plus total charges are way high then estimated. Plus did some service w More

by Dharam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Haagen,Rashed Khan
Report | Print
May 27, 2024 -

Lou Sobh Honda responded

This Customer presented a COSTCO coupon, We honored the Costco coupon per the guidelines( not every item is eligible for discount, we provided rental as part of discount and gave over eligible discount. I have attached the guideline from COSTCO this service was performed in November 2023. If you have a question or concern, please contact a Member Advocate at 1-800-556-4730. *15% Discount only applies to work done at participating service centers, not Costco Tire Centers. It cannot be used toward the purchase of air bags, oil changes, tires, state-mandated vehicle inspections or be combined with other promotions or incentives. Not applicable to 1) prior services, parts or work; 2) items covered by a vehicle’s warranty or insurance policy; 3) or at the time of vehicle purchase or lease. Not all Costco Auto Program dealerships currently participate in this benefit. Maximum savings: $500. Costco member must pay sales tax, and tax is charged on the purchase amount prior to discount where required.

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