Lou Sobh Kia

I bought my seltos here during Black Friday and loved my car I traded in my seltos for a brand new Kia forte because i was looking for something cheaper ( i am a college student so i need something affordab car I traded in my seltos for a brand new Kia forte because i was looking for something cheaper ( i am a college student so i need something affordable and the forte was perfect) and not even 1 week later I found out the the radio is broken at least that is what I was told they are fixing it at no cost I hope they can fix it because I would hate to go back to finding another car they all have been great with helping me with fixing the problem I just hope they can fix the car or at least give me a new one that works because I drive a lot and I need a car that works. More

Service was fast and good. They kept me updated on the progress. And I felt like they worked diligently to get my car service completed in a timely manner. progress. And I felt like they worked diligently to get my car service completed in a timely manner. More

I bought my fiancé a Rav 4 from this dealership 2 months ago I loved the dealership and staff so much I came back and bought another car! I love the super friendly staff and the service department is top no ago I loved the dealership and staff so much I came back and bought another car! I love the super friendly staff and the service department is top notch! Jeremy Crawford helped me get where I needed to go and we will always come back to this dealer for our service needs as well as purchasing a great vehicle. More

Stefany was great. She took time to describe everything that needed to be done, including putting things in my radar for future service visits (ie, tires). Definitely a great customer service experience. that needed to be done, including putting things in my radar for future service visits (ie, tires). Definitely a great customer service experience. More

Kristin was the best sales person I have ever bought a car from. Top notch. She was very professional and exceptional follow up. Would buy from her again for sure car from. Top notch. She was very professional and exceptional follow up. Would buy from her again for sure More

Chase M was very friendly and helpful with the purchase of a new Kia for our daughter. He was able to answer all of our questions and is honest and trustworthy. of a new Kia for our daughter. He was able to answer all of our questions and is honest and trustworthy. More

Jeff and his staff are great. They really give customer service a good name. Always pleasant and the work is done right and in the time they tell you. I’d recommend Lou Sobh Kia Service department to every service a good name. Always pleasant and the work is done right and in the time they tell you. I’d recommend Lou Sobh Kia Service department to everyone that wants great service More

The whole experience was exceptional, most of all the service provided by Matt Harvey which included about 1 1/2 of help with tech features. service provided by Matt Harvey which included about 1 1/2 of help with tech features. More

Took my vehicle in for brake replacement front and rear. Jeff Christian came back and told me the brakes did not require changing at this time. This service department has been honest with me at every visit Jeff Christian came back and told me the brakes did not require changing at this time. This service department has been honest with me at every visit. They do not try to upsell. More

The staff was amazing and I got a good deal on my vehicle. I went to over 20 dealerships before making my purchase and Lou Sobh definitely had the best customer service. There were a few issues t vehicle. I went to over 20 dealerships before making my purchase and Lou Sobh definitely had the best customer service. There were a few issues though which is why I didn't give a 5 star rating. The truck I bought had 2 issues that I requested getting fixed before agreeing to sign off on buying the truck. They were not fixed and so I ended up needing to spend my own money to get them corrected. I found out later that they couldn't be solved at the dealership and I would need to solve them on my own no matter what. Had I known they weren't/couldn't be fixed before buying the vehicle I never would have signed the paperwork until they were. Also they didn't run an emission test on the vehicle, so I needed to bring it back to the dealership before I was able to get the car registered. This wasn't 100% their fault because I came from out of state and needed to get a GA license anyway. This wasn't that big a deal, but coupled with the unresolved issues it does affect why impression of the dealership. Overall I would recommend them. There is no question they are very caring and supportive staff, with great prices. More