Lou Sobh Kia

The whole experience was exceptional, most of all the service provided by Matt Harvey which included about 1 1/2 of help with tech features. service provided by Matt Harvey which included about 1 1/2 of help with tech features. More

Took my vehicle in for brake replacement front and rear. Jeff Christian came back and told me the brakes did not require changing at this time. This service department has been honest with me at every visit Jeff Christian came back and told me the brakes did not require changing at this time. This service department has been honest with me at every visit. They do not try to upsell. More

The staff was amazing and I got a good deal on my vehicle. I went to over 20 dealerships before making my purchase and Lou Sobh definitely had the best customer service. There were a few issues t vehicle. I went to over 20 dealerships before making my purchase and Lou Sobh definitely had the best customer service. There were a few issues though which is why I didn't give a 5 star rating. The truck I bought had 2 issues that I requested getting fixed before agreeing to sign off on buying the truck. They were not fixed and so I ended up needing to spend my own money to get them corrected. I found out later that they couldn't be solved at the dealership and I would need to solve them on my own no matter what. Had I known they weren't/couldn't be fixed before buying the vehicle I never would have signed the paperwork until they were. Also they didn't run an emission test on the vehicle, so I needed to bring it back to the dealership before I was able to get the car registered. This wasn't 100% their fault because I came from out of state and needed to get a GA license anyway. This wasn't that big a deal, but coupled with the unresolved issues it does affect why impression of the dealership. Overall I would recommend them. There is no question they are very caring and supportive staff, with great prices. More

Chris E. Was truly amazing! He was absolutely wonderful! He kept to his word and his promises and made the deal happen! Thank You Chris! He kept to his word and his promises and made the deal happen! Thank You Chris! More

My buying experience at Lou Sobh Kia was enjoyable and completely positive. The staff effectively answered all of my questions. The staff gave me a superb deal on an excellent looking new KiaK5 car! completely positive. The staff effectively answered all of my questions. The staff gave me a superb deal on an excellent looking new KiaK5 car! More

Courteous, efficient, & knowledgeable service techs & assistants. Service that is timely & well-done. Clean waiting area with TV, WiFi, phone jacks. Also appreciate the Covid protocols still in place. assistants. Service that is timely & well-done. Clean waiting area with TV, WiFi, phone jacks. Also appreciate the Covid protocols still in place. More

Tim Rivera was a true customer advocate through the whole sales process. I have been searching for a Kia Niro EX for quite some time. They just got one delivered. This dealership should stock up on this sales process. I have been searching for a Kia Niro EX for quite some time. They just got one delivered. This dealership should stock up on this model. Niro EX is best model within Kia range- hybrid luxury. Get 50+ MPG with leather comfort, heated and cooled seats, decent space for hauling stuff, plenty of high tech safety tools. More

Thanks for a great experience during the purchase of my new Telluride. Matt Harvey was an excellent salesman and also a pleasure to work with. Thanks Matt! new Telluride. Matt Harvey was an excellent salesman and also a pleasure to work with. Thanks Matt! More

I was confused because I thought they were going to call me when the car was done. It might have been my mistake, but I had to call to make sure I could pick it up. But otherwise a great experience me when the car was done. It might have been my mistake, but I had to call to make sure I could pick it up. But otherwise a great experience More

One of the easiest car buying processes. Matt, the salesman, was awesome and made the experience painless with no pressure. Fair offer on my trade without the need go back and forth for hours. salesman, was awesome and made the experience painless with no pressure. Fair offer on my trade without the need go back and forth for hours. More