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Lou Sobh Kia

Cumming, GA

4.9
1,068 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,068 reviews

February 27, 2021

Outstanding sales and management employees from Chase, Jeff and Nathan fair and honest from start to finish. Chase is extremely knowledgeable how all the features work and spent over two hours going over More

by patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Tomazin, Stephanie Harmon, Jeff Christian, Chase Mueller, Jeff Leftkowitz
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the thoughtful review Patrick! We really appreciate your business and look forward to serving you again in the future!

February 26, 2021

Always helpful and polite. Explains what will be checked and what was found. Service appointments handled promptly with no waiting. Also car was washed after each service appointment. More

by Valawa318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for leaving a review! We appreciate your business and look forward to serving you in the future!

February 26, 2021

I found that they were friendly and efficient. There were a busy the afternoon I went in, but still finished my car in a reasonable amount of time. More

by BPalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode, Stephanie Harmon
Mar 24, 2021 -

Lou Sobh Kia responded

Thanks for the honest review! We do try to expedite the process. We really appreciate your business and look forward to serving you in the future!

February 26, 2021

This Kia dealership is awesome. When I drive up to the Bay Area, I was me by an associate and told them I had a 9:00 appointment and they knew who I was. The associate had my recall paperwork. They have More

by Hybrid Kia Service
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the excellent review! We really appreciate your business and look forward to serving you again in the future!

February 23, 2021

My happy day turned into a Sad day quickly......I purchased 2 new Cars from Lou Sobh Kia ( 1 in 2016 and 1 in 2017) ... When I decided to upgrade to a bigger SUV I immediately decided to go back and More

by mlbcapell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andi
February 20, 2021

Wonderful experience. Everyone was helpful and kind without being pushy. Andi was amazing. I would definitely refer my friends and family who are looking for a new car. More

by Kellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andi
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for leaving such a wonderful review Kellyn! We appreciate your business and look forward to serving you again in the future!

February 19, 2021

Went in for a warranty repair and had a great experience. The staff was very helpful and friendly. Very happy overall and would recommend this place to family and friends. Thank you and keep up the great More

by April Baer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the recommendations and loyalty! We appreciate that you took the time to write this review and look forward to serving you again in the future!

February 15, 2021

Great service and customer service. When I got there they were very friendly and help me and let me know what everything that was done to my car and ask me if I need anymore. Service done. More

by andreatavares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for the kind words! We appreciate that you took the time to write this review. Thank yo for choosing Lou Sobh Kia! We look forward to serving you again in the future.

February 13, 2021

Exceptional customer service from the time we walked inside until we drove off the lot with our née Telluride!! Highly recommend. And we plan to be a lifetime customer. More

by Elizabethosmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Mondragon
Mar 24, 2021 -

Lou Sobh Kia responded

We love to hear that we have made a lifetime friend. We really do strive for exceptional service at each and every visit. Thank you so much for leaving a review and for choosing Lou Sobh Kia!

February 10, 2021

Great Service!!! I will continue to bring my car to Lou Sobh for service. Stephanie was professional, warm and very friendly. She had no problem honoring my coupon which I was very grateful for. More

by rmkershaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Mar 24, 2021 -

Lou Sobh Kia responded

That is great to hear! We really do strive for exceptional service at each visit. Thank you for choosing Lou Sobh Kia, We look forward to serving you again in the future!

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