Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Louisville INFINITI
Louisville, KY
349 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 349 reviews
November 03, 2020
Nick is the BEST. Easy to deal with and EXTREMELY helpful. He understands the importance of building relationships. Came to buy a used QX80, went with a Brand New 2021 QX80 Sensory. He showed me the helpful. He understands the importance of building relationships. Came to buy a used QX80, went with a Brand New 2021 QX80 Sensory. He showed me the used with the same enthusiasm as the new, never pushy and just let me make the decision. Cam Meredith was a great manager. You guys make a great team!!! More
by Harsha
Employees Worked With
Cam Meredith, Nick Hinton
October 15, 2020
Easiest transaction I have ever had! I highly recommend Ian & Kristopher. They were great to work with & I will be using them again in the future without hesitation! Ian & Kristopher. They were great to work with & I will be using them again in the future without hesitation! More
by angie
Employees Worked With
Ian Fannin
October 13, 2020
Everything was clean and nice. Our salesman Kieth was knowledgeable about or queations about the vehicle and very helpful. Overall very good experience and recommended. knowledgeable about or queations about the vehicle and very helpful. Overall very good experience and recommended. More
by Brad.imperiallawns
Employees Worked With
October 12, 2020
I am a very appreciative client of Louisville Infiniti and my salesperson Kasey Patterson and GM Cam Meredith. Both exercised great patience with me as I wrestled with which vehicle I wanted to purchase and my salesperson Kasey Patterson and GM Cam Meredith. Both exercised great patience with me as I wrestled with which vehicle I wanted to purchase and moved back and forth more than a couple times. Kasey & Cam were terrific in fostering a sense of trust with both them and the dealership. Something typically lacking amongst other salespeople and dealers. More
by kjohnson
Employees Worked With
Cam Meredith, Kasey Paterson
October 03, 2020
Nick was amazing. Great experience all around. No hassle at all. Great prices. Can’t be beat! This was the best experience that anyone can get buying a vehicle. at all. Great prices. Can’t be beat! This was the best experience that anyone can get buying a vehicle. More
by Michellerainey40
Employees Worked With
Other Employees :
Cam Meredith, Nick Hinton, MATT MURPHY
September 23, 2020
Wow! What a great salesman! Ian worked hard to find exactly what I needed and genuinely cared about having a satisfied customer in the end. exactly what I needed and genuinely cared about having a satisfied customer in the end. More
by Brefitz
Employees Worked With
Other Employees :
Natalie Parrish, Maritza Blackman, MATT MURPHY, Ian Fannin
September 16, 2020
Keith Jones is diligent, professional and kind. I just bought a QX60 from him and I recommend him without reservations. He is honest, competent and certainly knows his vehicles. bought a QX60 from him and I recommend him without reservations. He is honest, competent and certainly knows his vehicles. More
by Felipe
Employees Worked With
September 14, 2020
Ian was super professional. The car I purchased was not an Infiniti, but he had taken the time to get to know it well in advance of my visit. The whole process was quick, efficient and most of all, very cl an Infiniti, but he had taken the time to get to know it well in advance of my visit. The whole process was quick, efficient and most of all, very clear and honest. More
by Sgood10139
Employees Worked With
Ian Fannin
September 10, 2020
My first visit to the service dept and Anna made me feel like she had known me forever. The lounge was set up for social distancing and the coffee bar/snack area was fully stocked, neat and clean. Anna mad like she had known me forever. The lounge was set up for social distancing and the coffee bar/snack area was fully stocked, neat and clean. Anna made me aware of a recall on my vehicle and everything was taken care of (2 recalls) within the time frame I was given upon arrival. Checking out was seamless and I drove home in my freshly washed car. Great experience. Well done Anna Graff! More
by AnissaMag
Employees Worked With
Anna Graff
