Louisville INFINITI

The service at IOL is top notch! Anna is knowledgeable and makes me feel like I’m her only customer! Anna is knowledgeable and makes me feel like I’m her only customer! More

In mid October I was looking for a white 2022 qx60 Infiniti autograph model. I found the above car at Infiniti of Louisville. I contacted one of the sales managers, Daniel E. He assure me that the c Infiniti autograph model. I found the above car at Infiniti of Louisville. I contacted one of the sales managers, Daniel E. He assure me that the car was coming in & if I would put a deposit of $ 1000.00 the car would be held for me. The next day I sent a deposit to his attention. I was told the car should be in November or early December. Between mid October & 21 December I contacted the dealership on several occasions & did not receive any reliable information. On December 21 I was in the dealership & was assured the car would arrive on 27th December. Daniel & I communicated by text about the price. The price was over $ 8500.00 more than the invoice I saw earlier. I was not pleased with the price, but at no time did I decline the car. On approximately January 5th I finally got to talk to Matthew Murphy, another sales manager, he pleaded dumb that he didn’t know anything about the car( he did know & just lied to me)but would call me back the next morning. At this time January 11 I have not heard from him. Since the dealership has caller ID they only talk to the people they want to. In the mean time I have received my deposit back saying the deal fell through. The car came in & was sold to someone else at a higher price. I repeat I did not decline the car & was not notified that it was in. I will give the dealership a rating of 1 star only because there is nothing lower. I would not recommend this dealership for anything. More

Daymond was pleasant to work with and Cam finished the deal swiftly. Great experience purchasing a vehicle. deal swiftly. Great experience purchasing a vehicle. More

Anna treats everyone if there family., what a great person! Thank you Anna your very special friend! Thanks person! Thank you Anna your very special friend! Thanks More

The Dealership was a great experience. The people involved were very friendly and resourceful. They communicated very well. I will be buying from them again! involved were very friendly and resourceful. They communicated very well. I will be buying from them again! More

This is my 4th Infinity and every time I come in for service the team was great. Anna is excellent at explaining everything clearly and getting me in and out quickly. Thanks! service the team was great. Anna is excellent at explaining everything clearly and getting me in and out quickly. Thanks! More

The team here at Infinity of Louisville is amazing. I came in after a long and exhausting day of car shopping. Daymond listened to me and helped me find my new car that meet my needs. He worked with Cam came in after a long and exhausting day of car shopping. Daymond listened to me and helped me find my new car that meet my needs. He worked with Cam in financing and they were able to help me stay in my budget. I know I got a great deal and a car that will last me years to come. If you are looking for a new or new to you car, I highly suggest that you work with Daymond and Cam. This is a team that will help you meet your needs and stay in your budget. More

Zack was extremely helpful in helping me with the decision I came to make and was very knowledgeable about the car, answering almost every question I had. decision I came to make and was very knowledgeable about the car, answering almost every question I had. More

Zach did a great job with our purchase. He was very informative and has excellent communication skills. He was also great with following up to ensure we were happy with our purchase. We had a great exp informative and has excellent communication skills. He was also great with following up to ensure we were happy with our purchase. We had a great experience with Zach and Louisville INFINITI, would definitely recommend! More