Back

Louisville INFINITI

Louisville, KY

4.8
346 Reviews
The #1 Volume INFINITI retailer in Kentucky* When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle. As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
Contact Dealership

8 Autocenter Dr

Louisville, KY

40299

Directions

By Type

Showing 346 reviews

December 26, 2021

Anna treats everyone if there family., what a great person! Thank you Anna your very special friend! Thanks More

by Chrissauerwinzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Louisville INFINITI responded

Chrissauerwinzer, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville Infiniti!

December 06, 2021

The Dealership was a great experience. The people involved were very friendly and resourceful. They communicated very well. I will be buying from them again! More

by billz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT MURPHY
Jan 24, 2022 -

Louisville INFINITI responded

Billz, we really appreciate your feedback! We will work hard to provide the same level of service moving forward.

November 20, 2021

the tune changed when i told them the battery was under warranty. To their advantage of course. I paid $165 for new battery in 2018, and with my pro rated warranty a new battery was $155. How does that wor More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Baer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
November 18, 2021

This is my 4th Infinity and every time I come in for service the team was great. Anna is excellent at explaining everything clearly and getting me in and out quickly. Thanks! More

by adman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graff
Nov 26, 2021 -

Louisville INFINITI responded

Adman, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville Infiniti!

November 11, 2021

The team here at Infinity of Louisville is amazing. I came in after a long and exhausting day of car shopping. Daymond listened to me and helped me find my new car that meet my needs. He worked with Cam More

by yllchristiane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daymond Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Meredith
Nov 26, 2021 -

Louisville INFINITI responded

We are very happy to have provided you with such a positive experience! Hopefully we continue the great work and keep you with the Infiniti family for years to come.

November 05, 2021

Zack was extremely helpful in helping me with the decision I came to make and was very knowledgeable about the car, answering almost every question I had. More

by Kacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Jan 24, 2022 -

Louisville INFINITI responded

Thank you again for taking the time to let us know how we did. I would like to hear a little more about it so we can try to provide a perfect 5.0 experience next time. You can reach me at 502-499-5074. We hope you have a great day!

November 04, 2021

Zach did a great job with our purchase. He was very informative and has excellent communication skills. He was also great with following up to ensure we were happy with our purchase. We had a great exp More

by mbmadden2
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Jan 24, 2022 -

Louisville INFINITI responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

I have been a loyal Louisville Infiniti customer since my 1992 G-20 and am now on my 4th Infiniti. Everyone I deal with, and have dealt with, are the best! More

by David DeMuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Graff
October 20, 2021

Always great service! They are pleasant and prompt. Take your car and worry no more. Well I highly recommend this service group at Infiniti. done! More

by Keithcatchpole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graff, Kasey Paterson
October 14, 2021

Best dealership The service the seller they really help me a lot This is one of the best dealerships More

by Nurgab82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daymond Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Louisville INFINITI responded

We are very happy to have provided you with such a positive experience! We hope to see you again soon!

...
7
...