Crown Acura

Gillian is professional, knowledgeable, kind, and an excellent sales person who cares about meeting the needs of her customers. excellent sales person who cares about meeting the needs of her customers. More

John Shaw at Crown Acura provided outstanding service from start to finish, demonstrating professionalism, transparency, and genuine care for my needs. He made the entire process smooth and stress-free, from start to finish, demonstrating professionalism, transparency, and genuine care for my needs. He made the entire process smooth and stress-free, taking the time to answer all my questions without any pressure. I highly recommend John to anyone looking for a knowledgeable and trustworthy automotive professional. More

Wonderful Experience! John was very friendly and super helpful. Made me feel completely at ease through the process. Super knowledgeable when it came to any questions I ha John was very friendly and super helpful. Made me feel completely at ease through the process. Super knowledgeable when it came to any questions I had. More

John Shaw is the most professional service manager I have ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never p ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never pushy! I fully trust John with my Acura which I plan on handing down to my grandson! It’s a winner! More

Worked with Mike Patton on a new car. He was detailed, quick to reply and overall great to work with! 10/10 experience with Mike at Crown Acura. He was detailed, quick to reply and overall great to work with! 10/10 experience with Mike at Crown Acura. More

See Jeremy Stebbins in the service department for an honest and pleasurable experience. He couldn't have been more professional and enthusiastic. He even made sure that my car was cleaned and returned t honest and pleasurable experience. He couldn't have been more professional and enthusiastic. He even made sure that my car was cleaned and returned to me better than when I left it! More

John Shaw was exceptional as always in meeting upon arrival on 13 January 2026 for my B16 scheduled service and ensuring my RDX went in immediately. I couldn’t be more grateful for how efficiently the arrival on 13 January 2026 for my B16 scheduled service and ensuring my RDX went in immediately. I couldn’t be more grateful for how efficiently the team worked to complete the service while I waited. I’m especially appreciative of John who kept me apprised throughout the process. And I couldn’t be more satisfied with the quality of the service. John is unceasingly supportive , knowledgeable and affable no matter the issue or its complexity!! Thank you so much (again!) John!! More

Thanks goes to John Shaw for his knowledge and excellence over the years. He is the reason that we returned to Crown Acura for a second vehicle. over the years. He is the reason that we returned to Crown Acura for a second vehicle. More

**Outstanding Experience with Mike Patton - Best Car Buying Experience!** After over a year of searching for the right car, I can confidently say that working with Mike Patton at Crown Acura was the Buying Experience!** After over a year of searching for the right car, I can confidently say that working with Mike Patton at Crown Acura was the best car buying experience I've ever had. From the moment Mike reached out after my online inquiry, he was incredibly friendly and helpful. He provided all the information I needed without any pressure, and was extremely responsive to every concern I had. He went above and beyond by explaining remedies to my questions and even emailing me documentation for reference. His follow-up was timely without being pushy, which I really appreciated. When we finally came in to the dealership, Mike was very down to earth and let me lead the conversation about the colors, features, and qualities I wanted. He showed me all my financing options and truly let me drive the sale on my terms. The negotiation process was comfortable and pressure-free - Mike never pushed extras I didn't want and completely respected my financial limits. I brought my boyfriend along, and Mike was equally attentive to his questions and respected his input throughout the process. He built such great rapport with both of us that we felt completely comfortable with the entire process. Mike's professionalism and genuine approach even earned my boyfriend's future business when he needs a car. If you're looking for a no-pressure, customer-focused car buying experience, I highly recommend Mike Patton at Crown Acura! More