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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,369 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,369 reviews

March 14, 2024

Excellent service , John Shaw is always extremely professional and polite. Always a great experience working with him at Crown Acura More

by Ryon Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Crown Acura responded

Ryon, Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was extremely professional and polite. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
March 12, 2024

John Shaw is amazing. He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and h More

by Paul Belanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Crown Acura responded

Paul, We are grateful for you leaving John this stunning review! We are thrilled to hear that John took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was amazing, friendly and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
March 11, 2024

John Shaw helped us with a last minute service request. He is very helpful. Great service! More

by JT
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Crown Acura responded

JT, Thank you so much for leaving John this fantastic review! We are glad to hear that John took amazing care of you and your automotive needs. We are happy to know that he was very helpful. Please do not hesitate to let us know how we may be of further service to you.

Helpful
February 27, 2024

Superb Courtesy Service On 19 February 2024, I brought my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he k More

by Debj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Crown Acura responded

Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that John provided you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

Helpful
February 19, 2024

John Shaw is excellent! Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I w More

by Pam A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Crown Acura responded

Pam, Thank you so much for leaving John this fantastic review! We are glad to hear that John took amazing care of you and your automotive needs. We are happy to know that he was knowledgeable, professional and honest. Please do not hesitate to let us know how we may be of further service to you.

Helpful
February 14, 2024

John Shaw was my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership. More

by acura333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Crown Acura responded

Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was very kind, knowledgeable and professional. Thanks for leaving him the recommendation! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
February 12, 2024

Always get the best service from BART Bartley …. Easy check in No wait, Quick service clean car, clean dealership, and all smile great price. Love the courtesy😇🎉🎉🎉 More

by sdans5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Crown Acura responded

Thank you for leaving Bart this 5-star review! Providing quality and efficient service is so important to us, and we are glad that his efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

Helpful
February 12, 2024

I'm very happy to have John Shaw as my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership More

by Plaumari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Crown Acura responded

Thank you for leaving John this wonderful review! He will be delighted to hear of your kind words and to know that you deeply value his service. It is an honor to have earned your recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
February 12, 2024

I’m glad this is the dealership on my area all the employees are very professionals starting from my advisor John Shaw, More

by Plaumari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Crown Acura responded

Thank you for your excellent review! Our guests' satisfaction is our utmost priority, and we are glad that John provided you with 5-star service. We hope that you continue to choose us for all of your future automotive needs. Take care!

Helpful
February 10, 2024

David our salesman was polite, professional and very knowledgeable about the vehicle I purchased. Will definitely go back. More

by stevied50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Crown Acura responded

Thank you for your positive review! We greatly appreciate the opportunity to work with you, and we are pleased that David was both kind and helpful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

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