Lugoff Toyota

Everyone that I talked to was very nice and helpful. I had a few questions about my warranties and they went above and beyond to find the answers for me. had a few questions about my warranties and they went above and beyond to find the answers for me. More

I had a great time with the folks at Lugoff Toyoto, they actually made what is normally a painful thing to do enjoyable. Very straight forward on the pricing and very pleasant to work with. actually made what is normally a painful thing to do enjoyable. Very straight forward on the pricing and very pleasant to work with. More

Everyone help out more than i expected. I almost steered away from Toyota because of a bad experience with a Toyota dealership in sumter. Lugoff sales was very patient and did everything and more to help u away from Toyota because of a bad experience with a Toyota dealership in sumter. Lugoff sales was very patient and did everything and more to help us get the vehicle we wanted. Thanks and u will see us again. More

Merrisika was very friendly and highly competent. She knew everything about the Toyota hybrids, which is what i came to look at. She also worked with me patiently to select hybrid type and amenities and knew everything about the Toyota hybrids, which is what i came to look at. She also worked with me patiently to select hybrid type and amenities and she helped me get a good price. Merrisika told me clearly that I needed to bring documents to verify our current home address since my license is still from Virginia. No one ever looked at them, though. But this was NOT Merrisika's fault. Some other man came up and i said "oh, here are my residence documents." And he replied "Oh, you don't need those!" It was about a week later that someone called saying that I had forgotten to show them these. So my SUGGESTION: don't have so many people helping a customer. Merrisika alone, with the manager coming in at the very end, and then the finance guy, would have been best. Once Merrisika was helping me, there were too many people asking me if I needed anything answered, etc. You all were very great tolerating my active (but fairly well behaved) children. Thank you. Big thanks to Merrisika. (By the way, not ethical that DealerRater gets my info as the only way to submit this review. So, I submitted a fake email.) More

Very friendly respectful beautiful dealership that works with u on getting u the car r truck u want 4 the best deal that they can. with u on getting u the car r truck u want 4 the best deal that they can. More

I was very pleased with everyone at the dealership! Such friendly people to deal with. Will is a wonderful salesman with a great personality . I feel he aims to please! friendly people to deal with. Will is a wonderful salesman with a great personality . I feel he aims to please! More

Alicia was very knowledgeable and listened when I said that my heart has always wanted a Toyota Camry. She recognized that my budget could not afford a new Camry and worked with another person to be able that my heart has always wanted a Toyota Camry. She recognized that my budget could not afford a new Camry and worked with another person to be able to deliver to me a good gently used Camry, which I love. When test driving a new Corolla, I was able to be frank with Alicia and let her know that this really wasn't the car for me. Alicia has a natural ability to sell cars and a great personality to seal the deal. Since the sale, Alicia has called me to make sure that I am 100% satisfied. I highly recommend Lugoff Toyota and especially Alicia. More

My expericnce started off great! I was not feeling too well, and my sale associate was very friendly and she really took care of me. I am safisfied with my purchase, but the only thing that I have to comp well, and my sale associate was very friendly and she really took care of me. I am safisfied with my purchase, but the only thing that I have to complain about is that within the first week of when I purchsed my truck, they blew my phone up! Because they wanted to check on me, and a financial associate Mr Reeves needed me to sign papers because he got me a better rate, and he needed me to sign a few more documents. Since I lived 40 plus miles away, it was not in my time schedule to keep running down to sign papers. They really kept on me about getting those papers signed and returned they really worked with me on alternative ways that I can return the needed documents so I did not have to travel so far. But when that was said and done, and all documents were submitted, I was dropped, it seemed like those same caring people who said call me anytime and we will take care of you, attitudes quickly changed. I called Mrs Martin and left a mesage and never got a call back, because of an issue that I had. I had to call her again in order to speak with her. I also emailed Mr. Reeves about an issue as well, and I NEVER got a reply, and it was send to the same email that we were using just a week earlier to communicate with. I never got anymore calls. More

I HAVE MOSTLY BEEN A FORD MAN BUT BUT HAVE HEARD SO MUCH ABOUT THE TOYOTA BEING SUCH A GREAT CAR. CONSUMER REPORTS GAVE THE SUV I PURCHASED A VERY GOOD RATING. I WENT TO LUGOFF TOYOTA AND HAD THE BEST EXPER ABOUT THE TOYOTA BEING SUCH A GREAT CAR. CONSUMER REPORTS GAVE THE SUV I PURCHASED A VERY GOOD RATING. I WENT TO LUGOFF TOYOTA AND HAD THE BEST EXPERENCE I HAVE EVER HAD. THEY TREATED ME LIKE FAMILY AND WAS NOT PRESSURED IN ANY WAY. I BOUGHT IT ALMOST 2 WEEKS AGO AND HAVE TAKEN IT BACK TO ASK QUESTIONS ABOUT SOMETHING AND THEY TAKE THEIR TIME WITH ME TO SHOW HOW IT WORKS, I RECOMEND LUGOFF TOYOTA. THEY WILL HAVE MY BUSINESS AGAIN WHEN I AM READY TO TRADE. More

Ms. Martin was more than willing to make sure that I was happy. This was the a totally pain-free experience. I felt like my buying experience was in the best hands. I am so pleased! I will recommend thi happy. This was the a totally pain-free experience. I felt like my buying experience was in the best hands. I am so pleased! I will recommend this dealership to all my friends. Also wanted to mention that Ms. Martin came in on her day off to assist me with my purchase. More