Ourisman CDJR of Woodbridge
Woodbridge, VA
928 Reviews of Ourisman CDJR of Woodbridge
Came in to this dealership and met AJ! The enthusiasm on this guy is contagious. Thank you AJ for making the purchase of the wrangler an awesome experience. The enthusiasm on this guy is contagious. Thank you AJ for making the purchase of the wrangler an awesome experience. More
I was pleased to work with Ourisman from Woodbridge from start to finish. AJ Elhage was a pleasure to work with throughout the whole process. start to finish. AJ Elhage was a pleasure to work with throughout the whole process. More
Finance department is deceptive. When I bought the car he told me he would throw in a bunch of stuff free with the car like the paint protection and I just had to make an appointment When I bought the car he told me he would throw in a bunch of stuff free with the car like the paint protection and I just had to make an appointment and they would take care of me. Went to look at my paperwork and saw that I actually paid 2.8k for the exterior and interior protection. Typical shady dealership tactics should’ve been more careful. Overall wouldn’t recommend this dealership. Take your business somewhere else. Customer service is a joke. More
I came in today and I met Ali AJ Elhage, he was superman, he did everything very quickly and valued my time! He took care of me and the process was amazing and easy! AJ is the man, if you're going to buy a u he did everything very quickly and valued my time! He took care of me and the process was amazing and easy! AJ is the man, if you're going to buy a used or new vehicle from this place make sure you buy it from AJ! More
Absolutely love this place good people great location , I would highly recommend everyone to come here and I would like to thank AJ for his fast ,great personality to his job he really needs a raise , lets c would highly recommend everyone to come here and I would like to thank AJ for his fast ,great personality to his job he really needs a raise , lets call him "SUPERMAN" and thank u so much for your kind spirit. Oh let me not forget about rick u are a superstar in my book thank u for not giving up on me .U all gave me my Xmas gift the one that keep on giving . More
I had inquired about a new Durango SRT and received a call from a salesman named Basil. Basil was friendly and helpful and I let him know what my buying criteria were. I filled out a credit application a call from a salesman named Basil. Basil was friendly and helpful and I let him know what my buying criteria were. I filled out a credit application and started the process, but things got complicated when David Black (manager) got involved. They made me feel like I was asking for the moon and the stars after asking them to close a 5k difference on the deal. They’d offered me less than 5k for a 2015 Chevy Cruze LTZ RS with 80k and I felt that there was still more they could do. I told them if it couldn’t be done it wasn’t a big deal and I wasn’t trying to be unrealistic. David and another manager at Ourisman came back with what appeared to be their best offer at $8500 for my trade and final financing offers with the Durango at MSRP. In the meantime, I started looking elsewhere for a comparable truck and luckily found an almost identical Durango at Len Stoler in Westminster MD. I started the same process with Chuck and Diane there. They matched or beat everything that Ourisman offered and never pressurized the offer. Meanwhile I’m getting texts and calls from Noah and Basil that I need to make a decision about the truck because they have another buyer “getting close”. Jokes on them as I’m sitting at Len Stoler filling out paperwork on a perfect truck and saving 10k. Bottom line is Ourisman ended up offering me more than I had originally asked for but they made it so painful that I went elsewhere. Now they’ll have a 110k Durango sitting on their lot for another 30 days or more - too bad - They missed out on an opportunity to sell a car but got greedy. More
Working with Rick Beltran was a fantastic experience! His friendly and professional approach made the entire process enjoyable. He skillfully worked to get me a great deal without any hassle. I was able His friendly and professional approach made the entire process enjoyable. He skillfully worked to get me a great deal without any hassle. I was able to walk out driving a new car because Rick offered to drive mine 30 min away. I highly recommend him for anyone in search of a trustworthy and customer-focused Leasing and Sales Consultant. More
Allowing a customer who indicated he is there to buy two cars to walkout is a mortal sin. Jacking up the vehicles price by Seven thousand dollars just to show me that you are giving me a 7K discount over th cars to walkout is a mortal sin. Jacking up the vehicles price by Seven thousand dollars just to show me that you are giving me a 7K discount over the asking price is stupid. If you advertise the car for 32k and at closing you are showing me that the actual price was 39k so you cannot go down on your price is taking your customers for fools. More
Held Hostage. Do not let them have your keys to evaluate trade in. If you do not like the deal and say no. When you request your keys they will constantly send Do not let them have your keys to evaluate trade in. If you do not like the deal and say no. When you request your keys they will constantly send other managers to see what they can do to make the deal go through. They will not let you have your car back. Than when you have had enough and you blow up. They know where the car is. They tell you off. I asked for car keys 8 times from 4 people. Bad way to do business. This dealership should does not deserve purchasers business. You’ll have issues More
Bad dealer to deal with. After they sale you the car they no longer would want to deal with you. I wouldn’t trust them for any future purchases. After they sale you the car they no longer would want to deal with you. I wouldn’t trust them for any future purchases. More