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Luther Bloomington Acura Subaru

Minneapolis, MN

Overview
Employees
Reviews
Vehicles
4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

July 24, 2021

Great service overall! Appreciate Alex for his help in getting my car serviced. He was communicative and very easy to work with. Highly recommend and will be coming back. More

by Vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Vicky. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear that Alex put his best foot forward to ensure your service experience would be nothing short of stellar. We appreciate your loyalty and support, and surely look forward to working with you again soon. Have a wonderful day.

July 24, 2021

Needed the EYESIGHT fixed, which it was, but the lane change and the switch to the right of it are not working. When I start the car the lane change appears, then goes out. More

by BBBAER957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2021

Victor provided a superior customer service experience. Provided an update on the work requested and completed in a very timely manner. I hope management will acknowledge Victor's work and let him know i More

by drutman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi drutman0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Victor exceeded your expectations when you were in for service. We definitely ensure our staff is wholly acknowledged for a job well done to ensure they receive recognition for their great efforts. We appreciate your loyalty and look forward to working with you again soon. Have a great day.

July 24, 2021

Constantly outdoing themselves! Marisa was so funny and friendly. My cars service record is impeccable because they keep close tabs on everything it needs. Planning to keep this car forever! More

by Blrevell1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Blrevell1971. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that Marisa took great care of you during your service experience and it further instilled a deep sense of trust for your relationship with us here at Luther Bloomington Subaru. We appreciate your support and look forward to providing you with the same level of care your next visit. Have a fantastic day.

July 24, 2021

Took way too long for the accelerated service. Way to cold inside. W w w w w w w W w w w w w More

by DREVAD17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi DREVAD17. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit with Shawn. I sent you a response to your e-mail last week, so feel free to let me know what happened then I will do my due diligence take the necessary steps needed to further improve our current service processes.

July 23, 2021

Braden was great. Very nice. Very knowledgeable. He took allot of time to show me everything. He even synchronized my phone to the car. Great lobby More

by RickyB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris LaMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Krogstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2021

The new service center is awesome! Spacious, clean and there is a coffee maker that makes specialty drinks :) I was able to sit outside on the patio and sip a cappuccino while waiting. Friendly and quick More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Rae. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear your service experience went fantastic in an idyllic fashion with Scott! We appreciate your support and look forward to working with you again soon. Have a great day.

July 23, 2021

Michael, the service representative, kept me informed on the services I needed. I really like the new facility--very nice and modern. I think the service people care about keeping my car safe. More

by dmmatson
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SkyLynn Dunkley
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi dmmatson. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Michael made a wonderful effort to ensure you had an excellent stay in the new Subaru facility during your service. We appreciate your kind feedback and look forward to working with you again soon. Have a wonderful day.

July 23, 2021

Nhu Le took great care of me over the course of three days. She was professional, has a great sense of humor and got the job done. There was a potential hic cup but she took care of the challenge for a More

by Peter Berman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
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July 23, 2021

Everything was great. The only issue I had was that I had to wait an hour to get my loaner car. Others waited as well. Only 1 person working in that dept.. Great service otherwise. More

by LGUNVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson, SkyLynn Dunkley
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi LGUNVILLE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear everything went great. However, I am very sorry to hear that there were delays. We have a weekly advisor meeting (in two different teams to maintain coverage) on Thursdays during the later afternoon and do try our best to ensure there is enough staff to assist our clients in a timely manner. I sincerely appreciate your honest feedback so we can further re-evaluate and improve our current service processes. Have a nice day.

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