Luther Bloomington Hyundai

We got the vehicle we wanted, and the staff was really easy to work with. The trade-in was excellent. easy to work with. The trade-in was excellent. More

Excellent work by both sales team and finance manager. Easy and quick transaction. Thanks again! Easy and quick transaction. Thanks again! More

There was a lack of communication between workers. Our vehicle was to be dropped off at our residence, which I verified twice and it was not communicated to the driver and he went to the wrong place Our vehicle was to be dropped off at our residence, which I verified twice and it was not communicated to the driver and he went to the wrong place. More

The Nice Young Man who was my Service Writer, was a Great Guy & was Excellent. My Car was finished Very Fast this Time. Nice Work Dealership !! Guy & was Excellent. My Car was finished Very Fast this Time. Nice Work Dealership !! More

Terrible service. Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Na Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Nancy even blocked my phone number. Luther Bloomintgton Hyundai told us we needed to have our engine replaced and that we need to have our vehicle towed to St Cloud Hyundia. The St. Cloud Hyundia found that our vehicle had a knock sensor issue which was covered under warranty and fixed it right away. Luther Bloomington Hyundia forced us to pay $351.18 for their misdiagnosis and forced us to pay for a tow from Bloomington to St Cloud $527.96. Now they will not even communicate with us or listen to our story. They will not help me with anything. They even blocked my phone number. I wish I could give 0 stars. More

Luther Bloomington misdiagnosed our vehicle (and charged us for it) and made us tow it from Bloomington to St. Cloud Hyundai. As of now we are out over $950 and were left without a vehicle for 3 weeks. us for it) and made us tow it from Bloomington to St. Cloud Hyundai. As of now we are out over $950 and were left without a vehicle for 3 weeks. They originally diagnosed our vehicle as having a bad knock sensor but then changed their story and said our engine jumped time which would have to be covered under St. Cloud’s warranty so we had it towed. Once St. Cloud got it, it turned out it was a bad knock sensor all along which turns out is a well known issue of Hyundais and was covered under Hyundai warranty. While trying to get a hold of Nancy and the service manager we were offered no help and no messages were returned. Eventually Nancy from Luther Bloomington blocked my wife’s number. We have had no help from Luther or Hyundai in general. Hyundai doesn’t stand behind their dealers and Luther has not been an honest company to work with. I will never purchase another Hyundai at this point and will do my best my friends or family doesn’t ever have to deal with the crooks at Luther. More

Terrible service. Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Na Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Nancy even blocked my phone number. Luther Bloomintgton Hyundai told us we needed to have our engine replaced and that we need to have our vehicle towed to St Cloud Hyundia. The St. Cloud Hyundia found that our vehicle had a knock sensor issue which was covered under warranty and fixed it right away. Luther Bloomington Hyundia forced us to pay $351.18 for their misdiagnosis and forced us to pay for a tow from Bloomington to St Cloud $527.96. Now they will not even communicate with us or listen to our story. They will not help me with anything. They even blocked my phone number. I wish I could give 0 stars” More

I’ve bought several vehicles from this dealership and recommend them. However the experience with my most recent purchase was terrible. Seems like the team there has gotten incompetent. Multiple error recommend them. However the experience with my most recent purchase was terrible. Seems like the team there has gotten incompetent. Multiple errors in getting paperwork accurate and complete. On delivery they had weeks to be ready for my pickup yet the car wasn’t ready. The sales person and sales manager were awful at their jobs. More

Work was great, staff was friendly. Everything went smooth and as expected. Works well with my schedule Everything went smooth and as expected. Works well with my schedule More

Excellent service our agent was wonderful. Very polite, highly recommended him. Was willing to work with us and it showed. Very polite, highly recommended him. Was willing to work with us and it showed. More