Luther Bloomington Hyundai

I brought my car in for service that included a break inspection, which they claim was done and that my break pads were still in good condition and then a week later my brakes started making a grinding n inspection, which they claim was done and that my break pads were still in good condition and then a week later my brakes started making a grinding noise because they needed to be replaced... Also, they misplaced my car and kept me waiting 45 minutes while they "found" it. More

Our salesperson was wonderful. The dealership is under construction but they are doing a great job! The dealership is under construction but they are doing a great job! More

Alexandra was extremely helpful in the entire auto purchasing process. My family visited the dealership to buy my parents a new car after 20 years, so this was a big deal for us. Alexandra made us fee purchasing process. My family visited the dealership to buy my parents a new car after 20 years, so this was a big deal for us. Alexandra made us feel welcome right away, listened to our needs, and presented us with cars that fit the criteria we were looking for. She was extremely kind, knowledgeable, and patient with us. Not to mention, she was honest and fair, which is almost impossible to find in sales nowadays! I would highly recommend visiting Luther Bloomington Hyundai if you are in the market for a new/used car. Thank you, Alexandra, for making our experience such a memorable one! More

It took at least 4 calls before I was able to get a reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a mo reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a month to get it fixed More

I had issues getting my car serviced there about a month ago. Giving them a second chance I called for a quote for something should be covered under warranty. I’ve called back 3 times. No response. Very fru ago. Giving them a second chance I called for a quote for something should be covered under warranty. I’ve called back 3 times. No response. Very frustrated! More

Currently, the service center is being rebuilt, leaving customers sitting in trailers. The trailers aren't bad, just VERY bright and a little warm, and the bathroom facilities currently leave a bit to be customers sitting in trailers. The trailers aren't bad, just VERY bright and a little warm, and the bathroom facilities currently leave a bit to be desired. I hope you don't mind but I refilled the snacks. There were new people coming in and a couple of elementary aged children who looked disappointed that there wasn't anything to much on... More

great personality. welcoming and happy to help. able to accommodate needs and provided alternating options welcoming and happy to help. able to accommodate needs and provided alternating options More

Excellent sercice rhe moment I walked in. Wenr over the maintenance for this time and mileage. Wenr over the maintenance for this time and mileage. More

Great waiting space. Great communication from the dealership. Work was done quickly and all questions answered. Great communication from the dealership. Work was done quickly and all questions answered. More

Worst people, worst service and worst dealership, bad service, always late, bad attitude, I wish I knew what they are before I bought a car this people I wanna trade my car because of that I brought a lo service, always late, bad attitude, I wish I knew what they are before I bought a car this people I wanna trade my car because of that I brought a lot of my friends but now I see their worst I hope nobody ever go for service this dealership More