Luther Bloomington Hyundai

The Luther staff was friendly and knowledgeable. They made me feel like a valued customer. I also felt they took excellent precautions during this COVID 19 pandemic. made me feel like a valued customer. I also felt they took excellent precautions during this COVID 19 pandemic. More

They are not pushy, worked around my budget, and helped me to get what I wanted. Andy provided me with the important information that I needed about my new car. me to get what I wanted. Andy provided me with the important information that I needed about my new car. More

Luis Duran was fantastic. He provided an excellent customer experience, knowledgeable, trustworthy, listened to my needs, and collaborated. Thank you so much! I will recommend this person and dealer customer experience, knowledgeable, trustworthy, listened to my needs, and collaborated. Thank you so much! I will recommend this person and dealership to my friends. More

Brandon worked with me first via online inquiry and then email to answer my questions on regards to multiple models I was comparing. He then set up a time with me to come in and have a safe test drive durin email to answer my questions on regards to multiple models I was comparing. He then set up a time with me to come in and have a safe test drive during the Covid-19 social distancing. He was very knowledgeable and answered every question I had. He really made the process of buying my new vehicle very pleasant in a very non conventional time. More

They deliver the promise.. thanksAbdi our sales person They deliver the promise.. thanks Abdi our sales person is awesome to work with and his manger was so humble and kind in explaining everything. Than They deliver the promise.. thanks Abdi our sales person is awesome to work with and his manger was so humble and kind in explaining everything. Thank you More

Service people were very accommodating and friendly. I found the process very efficient. I was made aware of my choice of service and the cost. I’m pleased with the service I had. found the process very efficient. I was made aware of my choice of service and the cost. I’m pleased with the service I had. More

We have purchased three vehicles from this dealership and are impressed with the used vehicle inventory. Unfortunately we discovered both vehicles purchased on 6/17 had chips in the windshield that were not are impressed with the used vehicle inventory. Unfortunately we discovered both vehicles purchased on 6/17 had chips in the windshield that were not caught by the dealership. in addition, one of the vehicles purchased on 6/17 has a rear passenger side dent that had not been caught by the dealership prior to our purchase. The sale went really fast and I was impressed with the sales rep and finance officer however I wish we would’ve had additional time to inspect the vehicle prior to signing all of the paperwork as the dealership closed. More

DONT BUY ANY OIL CHANGE PLANS IN THE FINANCE DEPT WITH LUKE I leased a car and after the Finance Director Luke asked me about buying all the additional packages, I bought the oil changes because he said (Hyu I leased a car and after the Finance Director Luke asked me about buying all the additional packages, I bought the oil changes because he said (Hyundai does not want Jiffy Lube to do them.) I realized soon after that the oil change plan now cost me over $136.00 for 1 oil change, because Hyundai already covers 6 of them on their maintenance plan. I asked Luke for a refund of $273.00 on May 18 2020. I had to go in and sign a cancellation quote cover page for $273.00 which apparently comes OFF the LAST lease payment in 36 months. 1 month later- 6-16-2020, I followed up to verify at 800-742-7896 and she told me that no paperwork was ever sent to them to cancel tthe oil changes. I called luther Hyundai and spoke with Luke again today (who is always in a hurry) and he found my cancellation form, and simply entered it into the computer and I received a cancellation email to verify what he said. DONT BUY ANY ADDITIONAL PLANS. Its a rip off. More

My experience with Luther Bloomington Hyundai was excellent!! My salesman named Craig Glynn was outstanding!!! It was a long day as I just came to "look"!! Craig also explained many things to me abou excellent!! My salesman named Craig Glynn was outstanding!!! It was a long day as I just came to "look"!! Craig also explained many things to me about my new vehicle!!! More

Buying a 2020 Santa Fe Brandon did a great job on presenting all the information we needed on the sale of our Santa Fe. I would recommend him to anyone for good service a Brandon did a great job on presenting all the information we needed on the sale of our Santa Fe. I would recommend him to anyone for good service and detail on the purchase of a SUV. More