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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,420 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,420 reviews

November 17, 2023

They are wonderful to get the issues corrected in a timely manner. They keep you informed on what problems that need corrected. More

by Sllyschrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Great improvement over the past times I've been there foran oilchange. Fast and very courteous More

by leskowal07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

The dealership is always clean and the staff is always very nice. They get my vehicle done in a timely manner even if they seem very busy. More

by raina.skinner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Yepez
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Raina, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Great service. On time and on budget. The technician also gave me a bid on another item for one of my other cars. More

by KNYCKLEMOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

It was a painless process, I was able to get through finance within 45 minutes and our the door with my car keys. Awesome sauce. More

by daysting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pogodzinski
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share with us! The goal of the Luther Brookdale Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that I'm always here to assist you with any future auto needs! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

Fue muy satifactoria mi cita Carlos muy amable muy atento me bine contenta con el trabajo More

by cynthiaguevara70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Apreciamos sus amables comentarios, Cynthia. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

Wonderful great super fantastic awesome this is stupid to do on a survey and should not be a requirement More

by jon.barfknecht
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Jon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

Very nice customer service! !! I’ve purchased 2 used vehicles from this dealership with low mileage and both were paid off. That’s shows the reliability of their cars. If you’re More

by Vmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Stark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Thrane, Cole, Service Management
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Nov 16, 2023 -

Vmorris responded

Great place to purchase your next vehicle, new or used!!!

Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

Great experience. Friendly staff who listened and helped make the process smooth. Second vehicle there and will continue shopping and servicing there! More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience, Justin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

Very helpful in explaining what needed to be done! Surprised by the bill!Thank you. More

by kbafrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson, Aaron Perry
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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