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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

October 04, 2023

I have purchased two GMC Yukons from this dealership and have brought each vehicle in for service all these years. Casey and the Team have been very good to work with and I appreciate the experience advice More

by ABAKRITGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Oct 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 03, 2023

Very detailed fast and efficient great job explain everything that they were going to do would recommend highly More

by JOCEENWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Post
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 03, 2023

Easy to work with. Clear explanation of what the issue was. Great benefit of having the shuttle available. Great staff all around More

by ejsemsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos O
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 03, 2023

I had an appointment for a small job to replace battery. This should take no longer than 1 hour. They kept me waiting for 2 and a half hours. I'm angry that they don't respect my time is valuable. Why ma More

by rogersstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 03, 2023

Lance was great as was the finance person. We were on limited time and they helped us get as much done from home as we could. Much appreciated guys! More

by alyciak11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

I take it in for routine maintenance and with in two week it is in need of major repair. More

by bill.meuwissen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of those listed
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Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, Bill. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

Joe Olsen in Sales was top notch for the purchase of a 2023 Suburban Premier , the Finance Dept. left a lot to be desired. More

by dulincontracting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Dorenbush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

I took the truck for oil exchange and tires rotation . First they forgot to tighten the lug nuts . After take the truck back to the dealer , they took around more than 24 hours for give me the truck back. More

by Manuel Lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
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Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you taking the time to share your experience with our service department, Manuel. Here at Luther Brookdale Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

They get the job done very well. I give them the thumbs up always always..... More

by Sonjasexyass1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

Overall, good service. Was able to reach the advisor via texts. I wasn’t happy to see that the engine cover was cracked after one of the service appointments but when I bro More

by zonajokondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! I am glad to hear we were able to take care of your concerns. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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