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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,418 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,418 reviews

September 20, 2023

The service, wait time (quicker than expected) and in person communication were perfect. I do wish that someone would have informed me, during the phone conversation, about the drop off process. Seeing a More

by ckcurry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicklaus VanDeusen
Sep 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 20, 2023

Very good. Came in for required oil change and check up. Everything was done quickly with no issues More

by ROCKINGRUDY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew - in service center
Sep 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your amazing review and I am glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact me or stop by for a visit again if you need any further assistance. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 20, 2023

Bad quote. Got stuck paying more than anticipated. Then the guy tries to make it right. Gives a discount. But throws on a misc fee to offset More

by JOHNSCHATZ100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fagerlee
Sep 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

John, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 19, 2023

The feed back when I was on line asking ? Was fast Adam did a great job answering ? The guy who helped us taking your check was great It was a great experience!!!! We had a good ride home in More

by gasohre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 19, 2023

Great service! Everything complete sooner than expected :) and really appreciate the ride to and from home! More

by RACHAEL.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Sep 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Rachael, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 18, 2023

Clean, friendly. Prompt service, good location for me. Communication was clear and concise. Coupon came in handy with high and rising costs. More

by dave@midamericamarketinginc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson
Sep 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Dave. Please don't hesitate to call if I can help with anything at all. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 18, 2023

Great customer service - - very courteous staff and they always let me know about any upcoming service that I might need. More

by cmacc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 18, 2023

Customer Service was very good! Just a little expensive.Rep indicated it would take about an hour and a half! But too about 45 mins to an hour! Done quicker than expected which was More

by helen.johnson37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Sep 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Helen, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 18, 2023

The work itself is fine. The wait times are unacceptable. Made a APPOINTMENT, brought my car in and not until 2 1/2 days later did they even diagnose the problem… once they d More

by HippStuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for leaving this review. We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 17, 2023

Very nice customer service and also I appreciate my vehicle was washed & ready in a timely manner More

by msred676
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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