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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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November 16, 2023

Fue muy satifactoria mi cita Carlos muy amable muy atento me bine contenta con el trabajo More

by cynthiaguevara70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Apreciamos sus amables comentarios, Cynthia. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 16, 2023

Wonderful great super fantastic awesome this is stupid to do on a survey and should not be a requirement More

by jon.barfknecht
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Report | Print
Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Jon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 16, 2023

Very nice customer service! !! I’ve purchased 2 used vehicles from this dealership with low mileage and both were paid off. That’s shows the reliability of their cars. If you’re More

by Vmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Stark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Thrane, Cole, Service Management
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Nov 16, 2023 -

Vmorris responded

Great place to purchase your next vehicle, new or used!!!

Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 16, 2023

Very helpful in explaining what needed to be done! Surprised by the bill!Thank you. More

by kbafrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Jorgenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 15, 2023

I continue to use Luther Chev because I have been treated very well there. They explain throughly what will be done and the cost before they start working. Their Service Advisors are well trained. Muggy j More

by CKLOIBER516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
Report | Print
Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Muggy was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 15, 2023

I never want to ho anywhere else to get work done on my vehicle, i trust only them to make sure that i am safe on the road. I've gotten my vehicle from this place for an amazing price with my trade in she More

by ashyboymarvel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
Report | Print
Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 15, 2023

Good stuff good job good work good service and great customer service and I will be back More

by ROBINSONKJ1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that we assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 15, 2023

Service Manger was very nice and efficient! I just drove in and oil change only took an hour. I was expecting at least a couple of hours. Great Job! More

by MICHAELALTIMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service managet
Report | Print
Nov 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Michael, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 15, 2023

The service was great and very professional. I was pleased with my visit. Thank you More

by mecurio pinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Mecurio, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 15, 2023

I do not feel they are trustworthy or honest. I had to go to this dealership because they were the only one that I could get into within a day. More

by LANCEMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Thrane
Report | Print
Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your feedback, Lance. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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