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Luther Brookdale Chrysler Jeep Dodge RAM

Brooklyn Park, MN

4.8
3,655 Reviews
The Chrysler, Dodge and Jeep model lineups are fully represented at the Luther Brookdale Chrysler Jeep Dodge lot. We maintain up-to-date new and pre-owned inventories of each brand and have the sales staff with the knowledge to point you in the right direction. If you need financial assistance, vehicle repair or a specific part, our Brooklyn Park, MN location is your one-stop spot! Call us today at (877) 794-6396 if you'd like to speak with our knowledgeable staff!
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8188 Brooklyn Blvd.

Brooklyn Park, MN

55443

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Showing 3,655 reviews

March 10, 2023

Took way too long to get our paperwork processed. It was almost as if we were not valued after spending a good deal of money. Finance/administration person was making inappropriate jokes not relate More

by ttrainor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall the person doing paperwork because first impression was not great, Nakrumah "King" Young
Mar 14, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your recent experience at Luther Brookdale Chrysler Jeep Dodge Ram. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. Regards, The Team at Brookdale Chrysler

March 10, 2023

From the first call until I signed the final paperwork it was an amazing experience. Everything was explained to me as we went along and before I knew it, I was leaving in tears with an amazing interest rate More

by ASHLYNICOLE30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JENN KUNKEL
Mar 15, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Team at Brookdale Chrysler

March 09, 2023

Heath was very professional and extremely knowledgeable. It was a pleasure to work with him and I would recommend him and the dealership to anyone who is looking for a new car. More

by tmschoenwalder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Zimmerman, Matt Bono
Mar 13, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for this amazing review! We really appreciate your business. Regards, The Team at Brookdale Chrysler

March 09, 2023

Awesome experience. Everyone was friendly and had everything ready when I arrived to pick up my new Jeep. More

by vstohr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JENN KUNKEL
Mar 14, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for this amazing review! We really appreciate your business. Regards, The Team at Brookdale Chrysler

March 09, 2023

My lease was up went in to either purchase the truck or get a new one. I was there for three hours. It took over an hour just to get my truck valued!! I already had a loan just need to sign papers. More

by GATEWOOD0827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the name of the person who dropped the ball!!
Mar 13, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for providing us with your feedback. We apologize for the delays that took place during this transaction and if they caused any inconveniences. However, we must follow specific parameters when it comes to lease buyouts along with time sensitive response and involvement from the customer in the lease buyout process. If you have any questions or would like to discuss this further, please contact us at your earliest convenience. Regards, The Team at Brookdale Chrysler

March 06, 2023

Victor was amazing and very helpful I will be referring. I was well token care of I am so happy More

by tamera Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Wiley, Jamerson Robertson
Mar 09, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for this amazing review, Tamera! We really appreciate your business. Regards, The Team at Brookdale Chrysler

March 06, 2023

I couldn’t ask for a better more dedicated sales team. They are kind, knowledgeable, and did everything we asked! I am thrilled and will continue coming back. More

by FLAMEROCKSTEPH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin and Freddie
Mar 09, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Team at Brookdale Chrysler

March 05, 2023

I had a very pleasant experience at the Dealership, Everyone was very polite and helpful and our visit was great. More

by MGABRIEL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JENN KUNKEL
Mar 08, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

We love hearing about customers who have a great experience at Luther Brookdale Chrysler Jeep Dodge Ram and we are glad you are one of them! Regards, The Team at Brookdale Chrysler

March 05, 2023

I had a fantastic experience buying my Jeep Renegade. Chris Brown was helpful, knowledgeable, and personable. He took into consideration what I was wanting and was able to get me in the same day I called More

by Crissy H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Regards, The Team at Brookdale Chrysler

March 03, 2023

Would not recommend. Attention to basic details is lacking and they do not make you feel like a priority. Overall terrible experience. More

by RecentCustomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Bakken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Halloran, Mariana Russell
Mar 07, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for providing us with your feedback. We apologize for the delays that took place during this transaction and if they caused any inconveniences. However, we must follow specific parameters when it comes to lease buyouts along with time sensitive response and involvement from the customer in the lease buyout process. If you have any questions or would like to discuss this further, please contact us at your earliest convenience. Regards, The Team at Brookdale Chrysler

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