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Luther Brookdale Mazda
Brooklyn Center, MN
2,855 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,855 reviews
January 15, 2021
Great salesman. Got to try out all the cars I was interested in immediately. Finance was good as well. Very quick and friendly. I love all the selection for car color. The last car I had was a color interested in immediately. Finance was good as well. Very quick and friendly. I love all the selection for car color. The last car I had was a color I didn't like, but I got it because it was the only one available at the trim level I wanted. More
by masonrensch
Verified Customer
January 13, 2021
The best experience with a dealership, nads down! Melissa Garvey is an absolute pleasure to work with. She is always helpful, professional and kind! This is my second car from Mazda because of Melissa. I am Garvey is an absolute pleasure to work with. She is always helpful, professional and kind! This is my second car from Mazda because of Melissa. I am now a loyal Mazda fan!! More
by JJONESRN0
January 12, 2021
Ross is amazing!!! He walked me through everything in the car and he’s very patient about about all my questions. As someone younger I didn’t feel intimidated at all. He’s very approachable :) car and he’s very patient about about all my questions. As someone younger I didn’t feel intimidated at all. He’s very approachable :) More
by shayannevalderrama
January 11, 2021
The help I got from the buying of my car, service of my car, the help I got to find out how to use all the switches and knobs, the settings for my phone also. car, the help I got to find out how to use all the switches and knobs, the settings for my phone also. More
by WINSOR7_48_
Employees Worked With
Other Employees :
Aaron Rice, Eric Palmer, Kevin Tran
January 10, 2021
Friendly, efficient, knowledgeableEveryone that we came Friendly, efficient, knowledgeable Everyone that we came into contact with was superb! Would highly recommend to anyone looking for a new vehicle Friendly, efficient, knowledgeable Everyone that we came into contact with was superb! Would highly recommend to anyone looking for a new vehicle Thanks to them! More
by staceystark
Employees Worked With
Angus, Sean Heath
January 08, 2021
Everyone I have dealt with is courteous, helpful and my requests have been immediately fulfilled. Couldn’t ask for better. I drive out of my way to come to this dealership. requests have been immediately fulfilled. Couldn’t ask for better. I drive out of my way to come to this dealership. More
by powwow52
January 08, 2021
My girlfriend has leased several cats from Chad so we did rent business with him and would come back in the future. Love the car though. rent business with him and would come back in the future. Love the car though. More
by chelliott1975
January 06, 2021
The service techs and sales staff are always very personable and professional! The new show room and service department are outstanding! Every time I have had the occasion to visit, it’s like having personable and professional! The new show room and service department are outstanding! Every time I have had the occasion to visit, it’s like having the red carpet rolled out! First class service!! More
by DUNCANDOO1054
Employees Worked With
Other Employees :
Brandon Cogswell
January 05, 2021
I have sent several surveys back to you. I continue to get your requests for feedback. I was impressed through the sales process. The trailer hitch installation took 4 days, I thought that was slow. get your requests for feedback. I was impressed through the sales process. The trailer hitch installation took 4 days, I thought that was slow. This is my second car from you and I will return. Thank you. More
by SMKRENZ
January 04, 2021
Responsive, thorough sales consultant and finance staff. Delay in receiving license plate. It still has NOT arrived and the temporary plate expired 12/19. No sign of promised and promoted perk - Holiday Sta Delay in receiving license plate. It still has NOT arrived and the temporary plate expired 12/19. No sign of promised and promoted perk - Holiday Station reduced fuel and car wash “card” that is supposed to arrive via USPS. Low offer on trade in so dealing with that separately. More
by JJUNTTI
