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Luther Brookdale Mazda
Brooklyn Center, MN
2,855 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,855 reviews
January 03, 2021
Easy to work with. It was a great car buying experience from start to finish. Melissa was great and very helpful. I would recommend her. from start to finish. Melissa was great and very helpful. I would recommend her. More
by 12JSMILLER
Verified CustomerEmployees Worked With
January 03, 2021
This dealership is fantastic! From my purchase to the service department, I have always been given great service! Everyone here is very friendly, knowledgeable and the building is super clean. service department, I have always been given great service! Everyone here is very friendly, knowledgeable and the building is super clean. More
by cheribagstad
Employees Worked With
Kevin Tran
January 03, 2021
We only got one key with the car we purchased. We went back to Luther Brookdale Mazda 3 different Wednesdays to get a key made and the person who makes keys wasn’t there. Another locksmith was called and back to Luther Brookdale Mazda 3 different Wednesdays to get a key made and the person who makes keys wasn’t there. Another locksmith was called and he offered to come to where we live which was at least 45 minutes away. He was able to make the key and program it to our car in 15 minutes. He was very accommodating. More
by MJJOSTOCK
Employees Worked With
Daryl Bellfield
January 03, 2021
Feliz Año Nuevo y muchas Gracias por todo es una Buena Empresa porque Ustedes me apoyaron cuando mas los nesecitaba estoy muy convencido que este Año será Mejor. Empresa porque Ustedes me apoyaron cuando mas los nesecitaba estoy muy convencido que este Año será Mejor. More
by ONOVOA26
Employees Worked With
Kevin Tran
January 03, 2021
Overall I had a quick and easy experience in the dealership with Chad. There was only one unfortunate hiccup when the dealership could not locate the spare key. I was told I had to bring in m vehicl dealership with Chad. There was only one unfortunate hiccup when the dealership could not locate the spare key. I was told I had to bring in m vehicle for at least 2 hours to program a spare key. I told Chad that I was disappointed in this situation. He completely made up for this inconvenience and then some by driving out to my place of work on New Year's Eve and he personally drove the car to be serviced. He even brought my car back in time for my lunch break. I am honestly shocked at his dedication. More
by Dan
Employees Worked With
January 02, 2021
Luther always provide excellent service and care. Vadim Luther always provide excellent service and care. Vadim is a great sales person and he really cares about making sure you get the best car for the b Luther always provide excellent service and care. Vadim is a great sales person and he really cares about making sure you get the best car for the best price. Sean- in the business office- rolls out the red carpet. 10/10 experience. More
by MAKRUGER82
January 01, 2021
Great responsiveness. We purchased a 2021 CX9 via the Costco pricing program. Fast. Efficient. Adding words to get to the 25 word minimum. There. Done. Costco pricing program. Fast. Efficient. Adding words to get to the 25 word minimum. There. Done. More
by BOUMEB1
December 30, 2020
Their customer side spoof did not help you they’re not doing nothing that management is poor customer service bought everything spore I buy at the car and I paid the cash everything sport The way they tr doing nothing that management is poor customer service bought everything spore I buy at the car and I paid the cash everything sport The way they treat me is that bad that I never buy at any car and I never abuse recommend anyone I know to buy the car that place is so bad More
by KORDAHAB5
Employees Worked With
Other Employees :
Kevin Tran, Brandon Cogswell
December 29, 2020
Great experience. Salesperson was knowledgeable and friendly. I would recommend to family and friends. Finance was helpful and the process did not take long from start to finish. friendly. I would recommend to family and friends. Finance was helpful and the process did not take long from start to finish. More
by dwyatt4
December 29, 2020
Chad Walzack is the best. He was Incredibly helpful throughout the entire process of purchasing our new CX-5. We also own a 2016 Mazda CX-5, with over 90,000 miles which is still like new. They are won throughout the entire process of purchasing our new CX-5. We also own a 2016 Mazda CX-5, with over 90,000 miles which is still like new. They are wonderful vehicles. The 2020 model we purchased is even more quiet and yet very responsive. After we picked up the vehicle at the dealership, we had a blizzard with 6 inches of snow that compacted on the roads into sheer ice. The 2020 CX5 drove as though the pavement was dry. Incredibly sure footed. I hope to have the opportunity to refer friends and family to the dealership and especially to Chad Walzak. The service we have received at Luther Brookdale with our 2016 CX5 has always been superior as well. More
by TLG2715
Employees Worked With
