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Luther Brookdale Mazda
Brooklyn Center, MN
2,855 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,855 reviews
December 20, 2020
The new Brookdale Luther Mazda showrooms, waiting lounge and service department are beautifully designed!. As ALWAYS, the entire staff provide outstanding and unparalleled service. The service departmen and service department are beautifully designed!. As ALWAYS, the entire staff provide outstanding and unparalleled service. The service department agents are always knowledgeable, professional and friendly. Great job and thank you! More
by DUNCANDOO1054
Verified Customer
December 20, 2020
Everyone we worked with was extremely knowledgeable and friendly and made sure we understood everything they were talking about as well as getting us a great deal. friendly and made sure we understood everything they were talking about as well as getting us a great deal. More
by k.albrecht216
December 19, 2020
Ross was very straightforward and helped me feel comfortable throughout the whole process as a new car buyer! Had to wait longer than I would have liked to get a new key programmed. comfortable throughout the whole process as a new car buyer! Had to wait longer than I would have liked to get a new key programmed. More
by Grobe021
Employees Worked With
December 17, 2020
Good job by mazda always bring my car to luther and they always treat me very well. Will keep using them as long as I have a mazda always treat me very well. Will keep using them as long as I have a mazda More
by TAITPETERSON
Employees Worked With
Other Employees :
Kevin Tran, Brandon Cogswell
December 17, 2020
Staff was overall friendly and mostly helpful. There was poor communication between departments in regards to clients expectations and assumptions. Spent about six hours at the dealership to purchase a new poor communication between departments in regards to clients expectations and assumptions. Spent about six hours at the dealership to purchase a new vehicle during their non busier times. Sales were a bit overly aggressive at times, I don’t feel very confident that I got the best deal. More
by Savsou1
Employees Worked With
December 15, 2020
Customer service was world class and Melissa made the process so easy for my wife and I. We will be customers for life! Thank you! process so easy for my wife and I. We will be customers for life! Thank you! More
by Bradbergaus
December 15, 2020
amazing service. couldnt have been better. id be happy to return back if need be, i know id be taken care of every single time. Rania is a great member on the team and dare i say from what i seen while sitti return back if need be, i know id be taken care of every single time. Rania is a great member on the team and dare i say from what i seen while sitting inside the dealership, an absolute necessity. More
by cannondarien
December 15, 2020
Easy to work with and find the vehicle I wanted at the price I could afford. When the vehicle I was originally wanted to look at sold earlier in the day, they pointed me right towards a similar vehicle. price I could afford. When the vehicle I was originally wanted to look at sold earlier in the day, they pointed me right towards a similar vehicle. More
by TIFFNSEVE
Employees Worked With
Daryl Bellfield, Don Rollins
December 14, 2020
Ross is the best , he was very friendly and had great customer service. I’m really happy about my car and hope to be back someday. customer service. I’m really happy about my car and hope to be back someday. More
by Marynyan214
Employees Worked With
December 14, 2020
I am on my third Mazda lease through this dealership and my experience has been great. Their new building is fantastic and clean. Melissa has been great and is always willing to answer any questions I have. my experience has been great. Their new building is fantastic and clean. Melissa has been great and is always willing to answer any questions I have. More
by ark
Employees Worked With
