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Luther Brookdale Mazda
Brooklyn Center, MN
2,856 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,856 reviews
November 29, 2020
Melissa was just fantastic. She made it easy and answered all the questions I had and we ended up getting my daughter's first car. all the questions I had and we ended up getting my daughter's first car. More
by omayma.suwar
Verified CustomerEmployees Worked With
November 29, 2020
Always a pleasure stopping in to Brookdale Mazda. They put my new plates on and ran my CX-3 thru the Car Wash and then wiped it down. Took less then half an hour. put my new plates on and ran my CX-3 thru the Car Wash and then wiped it down. Took less then half an hour. More
by tgranger20
November 28, 2020
Melissa was very helpful and professional. I thought we got a good price on our CX5. The show room was nice and clean. Enjoyed a bottle of water and snack while we waited. got a good price on our CX5. The show room was nice and clean. Enjoyed a bottle of water and snack while we waited. More
by rcjacobsen
Employees Worked With
November 28, 2020
As always, Brandon provided 5🌟STAR, 1st class service. The entire staff @ Luther Brookdale Mazda are always a pleasure to work with. I really like this new facility! The entire staff @ Luther Brookdale Mazda are always a pleasure to work with. I really like this new facility! More
by DUNCANDOO1054
Employees Worked With
Other Employees :
Brandon Cogswell
November 27, 2020
I started out with a positive vibe from this place, but as soon as an issue arose with my car, they dropped the ball. It’s clear that the only reason Luther Brookdale Mazda is not fixing the malfunctioning as soon as an issue arose with my car, they dropped the ball. It’s clear that the only reason Luther Brookdale Mazda is not fixing the malfunctioning blind spot detection system(which has never functioned properly since I bought the car) is because they may not get reimbursed by Mazda the parent company. In other words, they may have to eat the cost of the repair. Everyone I’ve talked to at Mazda about the problem claims they believe me, but since they can’t duplicate the malfunction, they won’t replace the malfunctioning system. It only malfunction s after I’ve been on the road for many miles. More
by Walterjhuss
November 27, 2020
Abiola was friendly and professional. He made the car buying experience, which I normally dislike, easy and straight forward. And I love my new car!! buying experience, which I normally dislike, easy and straight forward. And I love my new car!! More
by SWRANESHAY
Employees Worked With
November 27, 2020
I hate car buying. You folks made that feeling a little less. Ross was very accommodating when I had the headlight issue. Would consider buying another car there - John. less. Ross was very accommodating when I had the headlight issue. Would consider buying another car there - John. More
by animalhouse53
November 26, 2020
Always very kind staff and when I come in to wait love the water and soda options I love my car thank you and getting all those free oil changes really nice the water and soda options I love my car thank you and getting all those free oil changes really nice More
by kimmariew10140
November 24, 2020
Great receptionist and good service. The receptionist Technician knows how to approach customer in order to tell. Them if the sre other issues with the car. Technician knows how to approach customer in order to tell. Them if the sre other issues with the car. More
by GUYKWEFONG1
Employees Worked With
November 24, 2020
Very professional and offered me my best deal, trust me, I looked around! I felt silly that I bought the coverage protection warranty because I don't see myself ever needing it in the next 5-6 years. If I w I looked around! I felt silly that I bought the coverage protection warranty because I don't see myself ever needing it in the next 5-6 years. If I were to do it again I'd just save my money. More
by kellyijang16
