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Luther Brookdale Mazda
Brooklyn Center, MN
2,854 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,854 reviews
May 10, 2020
I had a very satisfying experience dealing with Ross Haugen. I only dealt with Ross Haugen and it all went great. I would recommend him to anyone. All the surveys get to be very annoying though. Please stop s I only dealt with Ross Haugen and it all went great. I would recommend him to anyone. All the surveys get to be very annoying though. Please stop sending them More
by lindaangus
Verified CustomerEmployees Worked With
May 09, 2020
Excellent service people and always they have a great cars I like Mazda cx 30 thanks for help me I wil trying visit again soon cars I like Mazda cx 30 thanks for help me I wil trying visit again soon More
by JAMA.FAARAX
Employees Worked With
May 08, 2020
Fantastic Experience Who would think that purchasing a vehicle, during a pandemic, could be this easy? My husband spent a bit of time researching the Mazda, CX-5 and gave Who would think that purchasing a vehicle, during a pandemic, could be this easy? My husband spent a bit of time researching the Mazda, CX-5 and gave Luther Brookdale Mazda a call. Melissa Garvey contacted us and invited us in for a test drive. She assured us that all precautions were taken for safety of staff and employees, and the social distancing put in place. The showroom is big, clean and bright, the demo car well sanitized. We LOVED the vehicle and Melissa found our car immediately! Such a great experience! I highly recommend this dealership, especially Melissa Garvey! Financing was a breeze More
by shepimes
Employees Worked With
May 07, 2020
Always there for me. The service department at Luther Brookdale Mazda is the best! Their advisors are friendly and professional. They give me confidence that my vehicle The service department at Luther Brookdale Mazda is the best! Their advisors are friendly and professional. They give me confidence that my vehicle will be repaired and maintained to their highest level. I have always more than pleased with their service. Would recommend them to anyone needing vehicle repair. More
by jerrilindquist
Employees Worked With
Kevin Tran
May 07, 2020
always happy with the service here always professional and friendly and quick; staff seems knowledgeable about the products and eager to help. Would and have recommend this company to a always professional and friendly and quick; staff seems knowledgeable about the products and eager to help. Would and have recommend this company to anyone else More
by ELIJAHVANEK
Employees Worked With
Other Employees :
Kevin Tran, Russ McMullen
May 07, 2020
The people in the service department are doing a awesome job for each customer and keep them up update about the job that is performed in the back. job for each customer and keep them up update about the job that is performed in the back. More
by CYARCOSM05
May 04, 2020
Great people! Great customer service throughout the entire process. The new facility is nice too. A very comfortable environment where everyone is friendly and wa Great customer service throughout the entire process. The new facility is nice too. A very comfortable environment where everyone is friendly and wants to help. More
by Joe R.
May 03, 2020
Didn’t get an answer for why I had air in my gas line. They focused on the small issue with my transmission which didn’t leave me with much of an answer other than needing more diagnostics. Starting to lo They focused on the small issue with my transmission which didn’t leave me with much of an answer other than needing more diagnostics. Starting to lose trust in the service. More
by SKOTECKI18
Employees Worked With
May 03, 2020
awesome Brookdale Mazda always gets me in and out of there quickly. They tell me what to expect and about how long it will take. The staff is really friendly Brookdale Mazda always gets me in and out of there quickly. They tell me what to expect and about how long it will take. The staff is really friendly and helpful. The new facility is great. More
by candymayou
