Luther Brookdale Toyota

Heater check I brought in my 2011 Camry to check the heater. Ended up having a 7500 mile overall check as well. Everyone was courteous and prompt. Heater works, to I brought in my 2011 Camry to check the heater. Ended up having a 7500 mile overall check as well. Everyone was courteous and prompt. Heater works, too. More

Pleased Showed up without appointment for oil change and tire rotation and was out of there in less than one hour. Had a nice cup of coffee and a cookie. Showed up without appointment for oil change and tire rotation and was out of there in less than one hour. Had a nice cup of coffee and a cookie. More

Excellent customer service My experience with your dealership is excellent due to the Great customer service bill Q provided me, he went above and beyond in showing me all the b My experience with your dealership is excellent due to the Great customer service bill Q provided me, he went above and beyond in showing me all the bells and whistles of my new rav 4. This is my second rav 4 I have bought from your dealership and I wouldn't have any other salesman help me but Bill Q More

15,000 mile maintenance Fast and friendly service. Knew what need to be done and got me in right away. Updated me via text when the car was ready. Only took about 30 minutes. Fast and friendly service. Knew what need to be done and got me in right away. Updated me via text when the car was ready. Only took about 30 minutes. More

Excellent and Fast We have been using this dealer since we bought our 2017 Prius. They are always efficient and well organized. And we have had great customer service ex We have been using this dealer since we bought our 2017 Prius. They are always efficient and well organized. And we have had great customer service experience with all the people we have interacted with as well as the sales and finance people at the time we made our purchase. The customer service area is very comfortable that we don't mind waiting while our service is being completed. More

Thanks My car was serviced efficiently and professionally, even on a very busy Saturday morning. You did not lose your cool! Thank you for the discount. T My car was serviced efficiently and professionally, even on a very busy Saturday morning. You did not lose your cool! Thank you for the discount. That really helped. Keep up the good work, More

Wait time I had an appointment for an oil change—wait time was 90 minutes. This was longer than advertised/stated by Adviser. I had received an email a few days I had an appointment for an oil change—wait time was 90 minutes. This was longer than advertised/stated by Adviser. I had received an email a few days earlier promoting the benefits of making appointments for what was previously walk-in /express service. More

Going above and beyond! Bobby went above and beyond in helping me find the perfect vehicle for me. I was a unique case and he had a lot of patience in helping me work throug Bobby went above and beyond in helping me find the perfect vehicle for me. I was a unique case and he had a lot of patience in helping me work through scenarios to make sure the vehicle worked for me. Thank you! More

Quick service and a comfortable place to wait . I can usually get an appointment pretty quick. Duane and the rest of the guys are always very nice and helpful they explain everything. And my car . I can usually get an appointment pretty quick. Duane and the rest of the guys are always very nice and helpful they explain everything. And my car is always nice and clean when I get it back. I live in coon Rapids now but it’s worth the drive to me to come here for service. More

Fantastic service always! I have been going to Toyota City for approximately 23 years with 9-10 different cars for use by my family. I have always gotten the truth & fabulous I have been going to Toyota City for approximately 23 years with 9-10 different cars for use by my family. I have always gotten the truth & fabulous service from the service department @ Toyota City. I will continue to buy Toyotas because they are very reliable cars but most of all because of the great service @ Toyota City. Thanks for everything Steve, Jeremy, Dwayne & the rest of the team!! More