Luther Brookdale Toyota

Love eating cookies,drinking coffee & reading while waiting. Seriously, you guys always do a great job of moving us thru the process from the time we drive in. You have a great place to wait for the car. The ser Seriously, you guys always do a great job of moving us thru the process from the time we drive in. You have a great place to wait for the car. The service is outstanding. I got 4 tires at a pretty good price with a sale you had going with Yokahama tires, so thanks for that too. I always feel you guys are not going to rake me over the coals with things I don't need to have done. Never had an issue with any of our Toyota's like we did with other cars like water pumps and engine troubles etc. The new electronics and your every 5000 mile maintenance program seem to be doing the trick towards making the car not as expensive overall to maintain. Thanks!! More

Great communication and customer service Advisor totally understood the situation/car issues. Comprehensive and genuie quality service/customer relations.Did not have appointment but had call Advisor totally understood the situation/car issues. Comprehensive and genuie quality service/customer relations.Did not have appointment but had called day prior explaining car concerns. Attentive service advisor. Excellant service/experience! More

Maintenance Routine maintenance done, told it would be about 2 hrs. Done in 1.5 hrs. Schiwa called to say it was ready. Car washed and ready when we arrived. We Routine maintenance done, told it would be about 2 hrs. Done in 1.5 hrs. Schiwa called to say it was ready. Car washed and ready when we arrived. We appreciated that the wash was done before we got there. Some other times they haven’t done the wash until we got there and then we have had to wait. More

Seina Van 100K Service Overall thought the service was good - they do suggest stuff that they make clear you don't need to really do but might be beneficial - I would prefer Overall thought the service was good - they do suggest stuff that they make clear you don't need to really do but might be beneficial - I would prefer to only know that stuff that really needs to be done More

Fantastic service. I brought my car in yesterday with the dashboard lit up like a Christmas tree! I did not have an appointment. They told me they would probably be ab I brought my car in yesterday with the dashboard lit up like a Christmas tree! I did not have an appointment. They told me they would probably be able to check in the afternoon. At 12:20 p.m., they called with the diagnosis. In addition to correcting the problem, they installed new airbags that were required to be replaced per a recall. I had my car back at 2:00 p.m.. They also gave me a ride home and would picked me up if I needed a ride to pick it up. Amazing! More

Great new car support The 2-year free maintenance is wonderful. There is no need to call ahead. They provide tire rotations and oil changes. They have a very nice waiting a The 2-year free maintenance is wonderful. There is no need to call ahead. They provide tire rotations and oil changes. They have a very nice waiting area with snacks, coffees, and newspapers. Their service only took 45 minutes. More

Good deal on tires I got 4 new Michelin LTX A/T2 tires and installed for $612.00 - $153 per tire. Those tires alone range from $186-$247per tire online and thats not I got 4 new Michelin LTX A/T2 tires and installed for $612.00 - $153 per tire. Those tires alone range from $186-$247per tire online and thats not installed. More

New 2019 Toyota Highlander Purchase Experience We had a very pleasant experience at Luther Brookdale Toyota. We purchased a new 2019 Toyota Highlander and are very pleased with it. Everyone there w We had a very pleasant experience at Luther Brookdale Toyota. We purchased a new 2019 Toyota Highlander and are very pleased with it. Everyone there was accommodating and polite and made us feel comfortable and answered all our questions. Buying a car was made a fun experience and we walked away feeling very good about our purchase. More

Excellent Service I was shopping for a new vehicle and I ended up buying a Rav 4 Adventure. Che Lakosky, Abdi Ibrahim, and Bob Herrmann were all great to work with. The I was shopping for a new vehicle and I ended up buying a Rav 4 Adventure. Che Lakosky, Abdi Ibrahim, and Bob Herrmann were all great to work with. The Toyota facility is very nice, and the customer waiting area appears to be very customer friendly. Thank you Che for your kindness and your cheerful attitude. It made shopping for and buying a car a fun experience. More

AWESOME!! I would like to take time out of my day to let Bruce know how Awesome/Amazing he is. He made my car buying experience great from beginning to end. B I would like to take time out of my day to let Bruce know how Awesome/Amazing he is. He made my car buying experience great from beginning to end. Bruce was easy to communicate with, he shared his knowledge with me, and even shared stories about his family with me. I felt like we were buddies out on a drive (relaxed). He never pressured me or asked a lot of uneasy questions. He made suggestions and I really, really appreciated it. I had to wait until the next day for the financing but he reassured me and called like he sad he would and that means a lot to me. He introduced me to Yuri who did my paperwork and he also was Awesome and explained everything in detail. When I was done with the paperwork Bruce was there to walk me out and say goodnight and enjoy the car. Thank you both for you time and knowledge. Marilyn R More