Luther Brookdale Toyota

Great! It was great! Smooth process from start to finish and really nice staff. I would recommend to anyone looking for a car. This is my 2nd vehicle from th It was great! Smooth process from start to finish and really nice staff. I would recommend to anyone looking for a car. This is my 2nd vehicle from there. More

We have never received such excellent service at a car deal! Abdi knowledge was on point. He answered every question we had. We were very impressed with over all knowledge. Thank you for such excellent advice/se Abdi knowledge was on point. He answered every question we had. We were very impressed with over all knowledge. Thank you for such excellent advice/service. More

My first car! Many know that buying a first car is the hardest because of the numerous factors that play against you (i.e not having that much experience or knowled Many know that buying a first car is the hardest because of the numerous factors that play against you (i.e not having that much experience or knowledge of what is a good deal). However, I was so grateful for my cousin referring me to Abdi Ibrahim (Sales) at Luther Brookdale Toyota. He was so knowledgeable and really helped me seal the deal and made my experience buying my first car run so smooth. Abdi and his Amanda (finance) are people that I would recommend to for anyone looking for a dealership. There customer service is not only outstanding but they treat you in a way that shows you that its not about just about making a sale! Thank you for everything! More

Third car from them, best experience yet I've purchased three cars now from Luther Brookdale, the first two experiences were great and this one was the best yet. I came in planning to settle I've purchased three cars now from Luther Brookdale, the first two experiences were great and this one was the best yet. I came in planning to settle on a car, tired of looking. Abdi was my sales person, and he listened to me when I talked about where I am in life, and suggested I at least look at two other cars. He found me the perfect car, I knew within two minutes of the test drive. He did not pressure me in any way and made me very comfortable, and he knew a car that fit me before I did. Would recommend him in a heartbeat. The finance and options people I spoke to were wonderful, very personal and easy to understand. Then to boot, they had a lot guy follow me to drop off a rental so I wouldn't have to get a ride. More

Amazing People - Awesome Service My family have had good experiences with Luther Brookdale Toyota Scion in the past but this dealership has really stepped up it's game. My family was My family have had good experiences with Luther Brookdale Toyota Scion in the past but this dealership has really stepped up it's game. My family was coming off the end of one lease looking at options to secure a vehicle in short order to keep our hectic and busy life with kids moving in the right direction. We worked with Abdi and he was Amazing from the very beginning! He connected with us from the first handshake and made us feel like family. We were not just a number... not just a sale... He made sure to understand what we needed and what we hoped for and then went to work on our behalf! He took excellent care of us! The process from beginning to end was seamless and I can honestly say that I enjoyed buying this car! Not only would I recommend Luther Brookdale Toyota Scion if you are looking for a new vehicle, but I would highly recommend asking for Abdi when you walk through the door! You will NOT be disappointed! More

Exceptional Service John made the process of purchasing a vehicle as smooth and enjoyable as possible. My husband and I came in to browse and test drive a RAV4 in the eve John made the process of purchasing a vehicle as smooth and enjoyable as possible. My husband and I came in to browse and test drive a RAV4 in the evening. Even though we came in at the end of the evening, John did not make us feel like we needed to rush. He clarified the difference in all the different packages. My 19 year old Camry died the very next day. When I called the two of the dealerships I was considering purchasing a vehicle from, John took the initiative and offered to come out and pick me up to continue the process. John was professional and knowledgeable. Once I made the decision and finalized the paperwork, he was very patient in showing me all the new features on my new loaded ride. I would highly recommend working with John if you are considering a new vehicle! More

They take care of you! I drove into Toyota not really knowing what to expect as my lease was up on my car. Abdi immediately assisted me and was incredibly kind and helpful. I drove into Toyota not really knowing what to expect as my lease was up on my car. Abdi immediately assisted me and was incredibly kind and helpful. He answered all my questions and showed me all types of cars & colors! I told him where I stood within my budget and he went above and beyond to make sure I was within my budget. Abdi made me feel like I was a member of his family and really took care of me. Great conversationalist, very warm & knowledgeable and while I was there, he had a few old customers stop by to visit and say hi. WOW! It really speaks to his attention to detail and care for his customers. When you go into Toyota- ask for Abdi!!! Top notch. Bob Hermman in finance also did an exceptional job helping me with all the numbers. We talked on & on about sports and family as well!! It's a great feeling walking into Toyota knowing that you'll be treated like family! More

Bought a new Prius!!! Had a terrific experience purchasing my new Prius. I was greeted by friendly faces and great service. Thanks to Bobby D I drove away with the exact Had a terrific experience purchasing my new Prius. I was greeted by friendly faces and great service. Thanks to Bobby D I drove away with the exact car I was looking for! The dealership was clean and the waiting lounge was wonderful. Thank you Bobby D for your help and fantastic service. I will definitely recommend you to my friends in the market for a new or used car! Stacy More

We had great service Me and my sister come to buy a car at this dealership. We meet great employees specially Diana she was awesome person and help us get the dream car of Me and my sister come to buy a car at this dealership. We meet great employees specially Diana she was awesome person and help us get the dream car of my older sister. Thank you so much Diana. More

After 5 vehicles-will NEVER buy again. We have purchased 5 vehicles from Rudy Luther/Luther. Given that history we sought Luther Brookdale Toyota out to purchase a first vehicle for our dau We have purchased 5 vehicles from Rudy Luther/Luther. Given that history we sought Luther Brookdale Toyota out to purchase a first vehicle for our daughter. We put a deposit down and had an appointment the following day to finalize it. My daughter was ecstatic! 45 min later we received a text that "minutes" before someone else put a deposit down but they would let us know if it fell through. Minutes later, Diana changed the story to a deposit was placed a day before. 24 hours later I received another call that the financing fell through and the vehicle was available AND they were giving me more for my trade in because they suddenly had a customer looking EXACTLY for what I wanted to trade. Quite the orchestrated sales pitch that back fired. We purchased a Jeep from a different dealer who gave us $3000 more on a trade than Luther. We were very disgusted at their sales tactic. Not to mention playing on the emotions of a 16 year old girl and a first car. We will NEVER purchase another vehicle from Luther. Thank you Park Jeep for the customer service, we couldn't be happier. More