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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,017 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,017 reviews

August 18, 2016

Quick an Simple Got the car I wanted it was quick, simple, an easy. The salesman was of great help and will recommend this person for future purchases and friends and More

by HondaFan4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2016 -

Luther Brookdale Toyota responded

We thank you so much for your great review of both Toua and our dealership as a whole! We strive on ensuring that you have everything you need in order to make the correct decision and it seems like it was more than the case here. Here's to many, many years of happy driving together in your brand new vehicle!

August 17, 2016

Great service and dealer My experience was great thanks to Lynn Floyd. He made it so easy for us. I will definitely come back to Lynn on my next purchase. More

by Karen Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Floyd
Aug 19, 2016 -

Luther Brookdale Toyota responded

Karen, we thank you so much for you very kind words about both Lynn and our dealership as a whole! Purchasing a brand new car is a tough decision but we just want to make sure that we can help you through each and every step along the way! Please let us know if you need anything else at all!

August 15, 2016

Friendly staff, honest. Felt my trade in was given a fair price. The employees were friendly and did everything to make my experience enjoyable. I would go back to buy anot More

by Jackie Swartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Scherer
Aug 16, 2016 -

Luther Brookdale Toyota responded

We're so pleased that you had such a nice recent experience with Ann, Jackie! At Luther Brookdale, we truly strive to provide just that time and time again. Please let us know if you need anything else down the road. Here's to many, many years of happy driving in your brand new car!

August 15, 2016

the best sales man Abdi Ibrahim it was a great pleasure to meet such a dedicated staff from the dealer. I had very good experience and warm welcome from everyone. Thanks More

by Kuusoow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdi Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Luther Brookdale Toyota responded

We're so pleased to hear about your recent great experience with Abdi! We know that pricing can sometimes be a tough portion of the car buying process but we're so glad to hear that everything else was top notch for you. Let us know if you need anything else down the road with your brand new car!

August 12, 2016

Below value trade in offer & left me hanging twice! I just can't recommend this place or any other Luther dealership. I've had frustrated experiences at a few of their dealerships. At Brookdale Toyota I More

by DavidM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lynn Floyd
Aug 26, 2016 -

Luther Brookdale Toyota responded

David, we spoke to our salesperson Lynn Floyd regarding this recent experience and he assured us that he provided a very fair trade-in value but we'd be sure to review each and every step of the process to showcase how we arrived at that number. Lynn also told us that he followed up with you the next day to illustrate what was necessary for your down payment on the selected vehicle. From these two sides of the story, it seems like there's just been some miscommunication here. Please contact me at Paula.Losleben@lutherbrookdaletoyota.com at your convenience and we’ll strive to both get on the same page. Paula Losleben Luther Brookdale Toyota

August 09, 2016

Love this place Have used this dealership and sales representative in the past, always great to work with. Ann and all the staff are curtious and helpful.. They will More

by Grandpa@1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but had a great guy who went thru our lease paperwork.., Ann Scherer
Aug 10, 2016 -

Luther Brookdale Toyota responded

We thank you so much for your wonderful review of Ann and our entire staff here at Luther Brookdale. As a loyal customer, please let us know if there's anything at all that we can do down the road. Happy travels for now!

August 07, 2016

Simple, smooth process buying certified pre-owned Luther Brookdale Toyota had a number of certified pre-owned 2014-2016 Prius models (I was also interested in Ford Fusion hybrids and Ford C-Max hybrid More

by benjfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Floyd
Aug 10, 2016 -

Luther Brookdale Toyota responded

We thank you so much for your stellar 5-star review, Benj! We'll be sure to pass along this review to both Lynn and Nick. Here's to many, many happy years together with your new Prius! We're here if you need anything else at all on your end—we're just a short drive away!

August 03, 2016

Fun purchasing my new Rav 4 We purchased a new car for my daughter last fall and such a fun and informative experience dealing with Nick Paulson. When it came time for me to purc More

by Cindyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paulson
Aug 04, 2016 -

Luther Brookdale Toyota responded

We're so please to hear about your recent great experience with Nick and our dealership, Cindy! The RAV4 is a wonderful vehicle and we're so happy that you found each other. Here's to many, many happy years driving together! Let us know if you need anything at all along the way.

August 02, 2016

GREAT EFFORT BY YOUR STAFF Great effort by Keith and Nick (Internet sales) to find the truck I wanted. They were able to arrange and keep my payment right where I wanted. I wa More

by newtotoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Paulson
Aug 04, 2016 -

Luther Brookdale Toyota responded

We're so happy that you enjoyed your experience at Luther Brookdale with both Keith and Nick so much! Our main goal is find the right vehicle just for you and it seems like that was more than the case. Here's to many, many happy years of driving it in your future.

July 30, 2016

Fabulous Experience Ann Scherer is fabulous! We would buy a car from her anytime! Great personality and customer service skills. Was interested in looking at vehicle toda More

by Kimberly Ellias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Scherer
Aug 01, 2016 -

Luther Brookdale Toyota responded

Kimberly, we thank you so much for your outstanding 5-star review of our dealership and Ann! She truly is one of the best here at Luther Brookdale and this summary of your experience really compiles it well. Here's to many years of happy driving in your brand new vehicle!

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