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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,014 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,014 reviews

July 26, 2016

Great service! I've been dealing with Toyota city since 1989, and every time I have purchased or leased there the service is exceptional. I'd like to thank Tony, Pa More

by GrampaTim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ahrens and Paula, Ann Scherer
Jul 26, 2016 -

Luther Brookdale Toyota responded

Tim, it's so great to have you to continue to be a part of our Luther Brookdale family year after year. Your kind words to Tony, Paula and Ann as well as your loyal service for all these years do not go unnoticed. Please let us know if there's anything else that we can do on our end to continue to show our appreciation. All the best!

July 25, 2016

Great New Car Purchase Experience This was the second car we purchased from Luther. The salesman, Lynn Floyd, was excellent. He knew everything about the technology associated with th More

by Dave R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Floyd
Jul 26, 2016 -

Luther Brookdale Toyota responded

We truly appreciate your review showcasing your "great experience" here at Luther Brookdale with us! Here's to many, many great years of traveling with your brand new vehicle. We'll be sure to be here if you have any bumps along the way.

July 23, 2016

Great sales Rep I went in to get a car and Yuri was helping me. He went above and beyond to help me get the best deal. I really appreciated his help. I will recommend More

by Diane K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
YURI GUMENIUC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Herrmann
Jul 25, 2016 -

Luther Brookdale Toyota responded

Thank you for your outstanding 5-star review of our dealership and Yuri, Diane! He's truly one of our core members here at Luther Brookdale so he'll be thrilled to see these kind words. Please let us know if you need anything at all down the road—we're just a short drive away after all!

July 22, 2016

Great customer service We were in and out within 2 hours and got a great deal everyone was very friendly! Keith really helped us weigh the benfits of new cars vs used! More

by Mjfrank9311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Luther Brookdale Toyota responded

We're so glad to hear about your recent 5-star experience with Keith at our dealership! We strive on efficient but helpful service in every facet and are pleased to have another happy customer as the result. Please let us know if you need anything at all down the road!

July 17, 2016

great customer service ! I went to get my corolla S on Saturday july 9th and toua was helping me. he did a a great job that! I will definitely bring more of my family to suppo More

by Ka Nao Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Luther Brookdale Toyota responded

We thank you so much for taking time out of your busy day to review our dealership and Toua! We'll be sure to pass on the kind words. The Corolla is a wonderful vehicle and we're so glad that you two found each other. If there's anything else that we can do at all, please don't hesitate to reach out. If you're not satisfied, we're not satisfied!

July 15, 2016

Happy Ending I purchased a low mile used 2015 XLE Sienna in February from Kelly Rogers. I absolutely loved that vehicle. In May I bought a small travel trailer. Un More

by BillPacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Jul 18, 2016 -

Luther Brookdale Toyota responded

No matter what the situation, we always try to find the best possible outcome here at Luther Brookdale. We're so glad that Kelly and our staff were able to find the best trade in value and get you headed out with a brand new Highlander! If you need anything at all moving forward, please don't hesitate to reach out! That's what we're here for.

July 13, 2016

Purchase of 2016 Toyota Rav 4 Our recent purchase with dealer Jeff Witt was fabulous. Right from the beginning he was respectful, considerate, patient and knowledgeable about the v More

by ferkmom7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Witt
Jul 14, 2016 -

Luther Brookdale Toyota responded

We thank you so much for taking time out of your day to review both Jeff and our dealership! It's customers just like you that make everything all worth it. Please let us know if you need anything else at all from our end—we hope that you think Luther next time you're in need of anything Toyota-related!

July 13, 2016

Leasing a car I leased a Carolla at Luther Brookdale Toyota 2 years ago and came in to lease another car. Lynn Floyd showed me some models and I test drove a coupl More

by Alice750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Floyd
Jul 14, 2016 -

Luther Brookdale Toyota responded

Alice, we thank you so much for taking time out of your busy day to review both Lynn and our dealership as a whole! We strive on providing low-pressure situations and giving our customers everything they might need in order to make the correct car purchase for you. Please let us know if you need anything else at all down the road—that's what we're here for!

July 12, 2016

Thomas hungup on me Thomas was not professional with me and hung up the phone. I called to find out how much my vehicle would be worth. He asked me what was my problem wi More

by Reshopping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Eckert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Luther Brookdale Toyota responded

Josh, the management team here has already reached out to you and left a voicemail but we haven’t received any additional contact at this time. Since we have the ability to listen back to all calls here, we can confirm, although it is not our practice to hang up on customers we request that our employees be spoken to with respect. Please contact me at Paula.Losleben@lutherbrookdaletoyota.com at your convenience and we’ll strive to make both sides satisfied. Paula Losleben Luther Brookdale Toyota

June 30, 2016

Easy and Open Communication Sarah made my family's purchase of a brand new 2016 Toyota Sequoia Platinum as painless as possible. Our contact was primarily email and text messages More

by Richard2016ToyoSeqPlat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Jul 06, 2016 -

Luther Brookdale Toyota responded

We thank you so much for your great 5-star review of both Sarah and our dealership, Richard! With the brand new Toyota Sequoia Platinum, you know you have a well-oiled machine under your command. In addition to finding the perfect car for you, we're so glad to hear that you were able to pick up the whole family together and reinforce this great first memory together. Please let us know if there's anything we can do down the road here at Luther Brookdale.

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