
Luther Brookdale Toyota
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very courtesy. Fast.very helpful. Willing to go out of there way.i was very satisfied and happy. Compared to some other dealers Fast.very helpful. Willing to go out of there way.i was very satisfied and happy. Compared to some other dealers More
Everything was done with quality for my truck. Being that this was my first time visiting the service dept there things could've been better. The directions given brought me to the wrong building. Being that this was my first time visiting the service dept there things could've been better. The directions given brought me to the wrong building. The staff didn't ask if I knew where to wait. The cashier was very impersonal and did not direct me to where to find mt vehicle. Kinda rude. But they did run my truck through the car wash like I asked. Need to remember not everyone has visited before and kindness goes a long way. I'm a nurse and would be in big trouble treating my patient or families this way. More
Tom was a great help to me and very straight forward with the entire process. I enjoyed my purchasing experience. the entire process. I enjoyed my purchasing experience. More
The actual service was OK. They told me it’s gonna be one hour. I was there for 2 1/2 hours when I went to check on the status my keys was there. The car was ready like an hour They told me it’s gonna be one hour. I was there for 2 1/2 hours when I went to check on the status my keys was there. The car was ready like an hour ago the person who checked me in he forgot to check me out then they tried to find him so he can check me out. They could not find him for like 30 minutes then a manager Kim and man will be check me out so I can leave. It was horrible experience for the waiting and communication. They text me when I arrived, but they never text me to say your car is ready. It was a horrible communication long wait for no reason but the actual Work get in my car was good. More
Fantastic “top notch” dealership! Friendly staff! Most of my purchase was done via email & text. Tom Hunter and the staff was super fast to respond with accurate and honest informa Friendly staff! Most of my purchase was done via email & text. Tom Hunter and the staff was super fast to respond with accurate and honest information. Great experience all around! The purchase price was beyond fair and I was super happy with my trade in value. This dealership also has a pretty sweet facility! Very nice and clean with top notch amenities! More
Tom gave me a great customer service, he is very humble and very helpful person explaining everything to me about the company and how to operate my new 2025 RAV4 vehicle. and very helpful person explaining everything to me about the company and how to operate my new 2025 RAV4 vehicle. More
I have great respect for the dealership and the person of Tom Hunter. It’s a show of excellence. Tom Hunter. It’s a show of excellence. More
30+ yr customer. He was condescending, should watch his tone of voice. Went here for appt he arranged for help w features new vehicle. No one knew I was coming. Retu He was condescending, should watch his tone of voice. Went here for appt he arranged for help w features new vehicle. No one knew I was coming. Returned next day, same thing. Customer service stinks. Only helpful person Duane in service More
Tim was great to work with. He is knowledgeable, patient and friendly. He kept me updated on the status of the car I was purchasing from when it was being built to shipping to a He is knowledgeable, patient and friendly. He kept me updated on the status of the car I was purchasing from when it was being built to shipping to arrival. The paper work on the day of purchase went smoothly and he took a lot of time going over all the features in the car which was very helpful since my previous car was a 2011 and had none of the safety features that cars have today. Purchasing a car from Tim was a very positive experience! More