Luther Brookdale Volkswagen

It was a pleasure to work with Tyler for the purchase of my 2025 Taos. He is very knowledgeable and professional. The financial process was smooth and fast. Heather was wonderful to work with. my 2025 Taos. He is very knowledgeable and professional. The financial process was smooth and fast. Heather was wonderful to work with. More

Service team was curtious and professional. I really appreciate the video showing what was inspected on my vehicle and it's status. The service tech did an awesome job! I also appreciated Bradl I really appreciate the video showing what was inspected on my vehicle and it's status. The service tech did an awesome job! I also appreciated Bradley with providing details about the Premium Nav that had expired and if it is worth subscribing to for my next road trip. More

Great working to Tyler sales rep and the whole team made the process easy going. Since I was trading in my Old 2014 Passat for this one. Couldn't agree more on the performance difference. the process easy going. Since I was trading in my Old 2014 Passat for this one. Couldn't agree more on the performance difference. More

it is always a pleasure when i come into the dealership , they have great customer service they have great customer service More

Very new and clean facility and showroom. I can’t say enough good things about Yer Vang. He was kind, respectful, listened, took his time, was very organized and fair. I could tell he want I can’t say enough good things about Yer Vang. He was kind, respectful, listened, took his time, was very organized and fair. I could tell he wanted the best for me. Thank you! More

Ephraim was awesome thanks for the test rides, conversations and explaining the process. Enjoyable and hassle free car purchase, cheers! conversations and explaining the process. Enjoyable and hassle free car purchase, cheers! More

This dealership is very easy to work with and they do right by their customers whenever given the opportunity right by their customers whenever given the opportunity More

I recently had a very disappointing experience with a service advisor at BRAD NIMZ . From the start, the advisor was extremely nonchalant, showing little interest in listening to my concerns about my veh service advisor at BRAD NIMZ . From the start, the advisor was extremely nonchalant, showing little interest in listening to my concerns about my vehicle. Their dismissive attitude made me feel unwelcome and undervalued as a customer. What shocked me most was the discriminatory tone in their treatment. It felt as though they made assumptions about me based on my appearance or circumstances. To make matters worse, they also assumed I would not be able to pay for the diagnostic bill without any reason to believe that. This assumption was both insulting and offensive. A service advisor should provide courteous, professional, and fair treatment to every customer. Instead, I left feeling humiliated and frustrated. I would not recommend this service center based on the behavior of this advisor, and I hope the management takes steps to address such conduct to prevent other customers from having the same experience. More

Rayvon was outstanding to work with. Has a ton of patients with old people, yup we are old. Wasn’t planning on buying a car that day but he made it so easy and enjoyable. Highly recomme Has a ton of patients with old people, yup we are old. Wasn’t planning on buying a car that day but he made it so easy and enjoyable. Highly recommend him! Thanks again Rayvon! More

Luther brookdale Volkswagen is the best experience I’ve ever had at a dealership period!!! They are super nice and very knowledgeable about everything Volkswagen and finance!!! ever had at a dealership period!!! They are super nice and very knowledgeable about everything Volkswagen and finance!!! More