Luther Brookdale Volkswagen

I was able to make an appointment smoothly and quickly. Other than missing one request of changing back windy wiper blade, the service was satisfactory. Other than missing one request of changing back windy wiper blade, the service was satisfactory. More

Great service, follow up, clean and directly handled all concerns in professional manner. Great update of facility and friendly staff including front desk. Customer focused! concerns in professional manner. Great update of facility and friendly staff including front desk. Customer focused! More

Helpful staff smiles everywhere will continue to bring my car here forever! Quick and efficient what else is there to say the best in town car here forever! Quick and efficient what else is there to say the best in town More

Always great customer service and excellent work! Can count on them to get my car done on time. Highly recommend to friends and family with no hesitation! count on them to get my car done on time. Highly recommend to friends and family with no hesitation! More

Prompt attention when arrived at the dealership ship service station, detailed communication throughout the process and clean/comfortable waiting area. only difficulty was making the appointment on line service station, detailed communication throughout the process and clean/comfortable waiting area. only difficulty was making the appointment on line was not explanatory. More

I have always been happy with my service in the past but not this last time. I got my car back and not all the mats were back in the car they were in the trunk and my car had some type of tape of adhesive o not this last time. I got my car back and not all the mats were back in the car they were in the trunk and my car had some type of tape of adhesive on the roof? I also had asked for Elena in sales to research how much my car would be as a trade in abs get a new model with a little more options on it and after several phone calls haven’t received a return call?? More

For some reason rep Jason was very rude the moment we parked- he insisted that last visit I was told there is an alignment update that needs to be done- I said lets gets it done now but previous rep did parked- he insisted that last visit I was told there is an alignment update that needs to be done- I said lets gets it done now but previous rep did not tell me this last time. He said it was all written down in papers( which I never read as everytime I fo servicing with VW they come back personally and tell us whats the bill of health for the car). Anyways: Washer fluid was not filled. We love the brookdale dealersip and the sales staff- extrelemy professional and friendly. But the service team have a serious attitude problem. More

August did a great job! Also, want to thank Matt Angstman for recommending me to Volkswagen. I love my Tieguen! It rides smoothly and there is a lot of space. for recommending me to Volkswagen. I love my Tieguen! It rides smoothly and there is a lot of space. More

Illena and Humberto were fantastic to work with. They were upfront with costs and availability. Neither was pushy and listened to our needs and wants. We appreciate working with them and are thankful for were upfront with costs and availability. Neither was pushy and listened to our needs and wants. We appreciate working with them and are thankful for our new Atlas. When going to financing Jonas was very friendly and we enjoyed his sarcastic sense of humor, it made all the paperwork a lot less mundane. Definitely would recommend Luther Volkswagen to others. More

My shocks are gone after bringing them to your department and the air conditioner is still running hot. You charged me $5000 a for service and did absolutely nothing. and the air conditioner is still running hot. You charged me $5000 a for service and did absolutely nothing. More