Luther Brookdale Volkswagen

Best 20k service I have had. Found and issue and scheduled service and a car to make my day easy! I appreciate this team and the work they do! scheduled service and a car to make my day easy! I appreciate this team and the work they do! More

Jason is always great to work within. He takes the Advisor approach and doesn’t recommend services that are not needed. One big plus is over the last 5 years of servicing my VW at Luther VW Brookdale Advisor approach and doesn’t recommend services that are not needed. One big plus is over the last 5 years of servicing my VW at Luther VW Brookdale I have been able to either have my car picked up, given a loaner or driven home and picked up! That’s a huge time saver. Thanks!!! More

It was extremely hard to get in touch with service department. Otherwise overall service was good.. I waited 2 hours to get touch with service for my car department. Otherwise overall service was good.. I waited 2 hours to get touch with service for my car More

Jeff was amazing to work with! He was detailed and attentively listened to what I wanted done, and helped me weigh my options by thoroughly explaining costs of each. Great service!!! attentively listened to what I wanted done, and helped me weigh my options by thoroughly explaining costs of each. Great service!!! More

Connor was phenomenal and provided great service. Incredibly responsive, answered all of our question and was patient while we worked through the decision making and leasing process. Incredibly responsive, answered all of our question and was patient while we worked through the decision making and leasing process. More

Always great service and great communications. I will continue to bring my car in for service and buy next VW at Brookdale VW. Thank you! continue to bring my car in for service and buy next VW at Brookdale VW. Thank you! More

True to “time”. I like that they showed me literally pictures of my tire treads. They even washed my car! This place is further away from my home but I just prefer the people there. pictures of my tire treads. They even washed my car! This place is further away from my home but I just prefer the people there. More

Excellent customer service. Especially Mary K was great with her service. She goes above and beyond to make us happy. I really appreciate the service we got at the brookdale location. This is my second per with her service. She goes above and beyond to make us happy. I really appreciate the service we got at the brookdale location. This is my second perches of W car. More

My visit was a waste of my time. Neither of the issues were fixed one was about a front sensor going off at random times and that was dismissed as they ran a check and found nothing wrong. The other was s were fixed one was about a front sensor going off at random times and that was dismissed as they ran a check and found nothing wrong. The other was speakers cutting in and out and that is being look at in VW headquarters. Also I asked if the car could be washed and vacuumed and was told it would be done. Neither of those were done! Hope to have much better service in the future so I don't regret buying this Atlas. More

Exceptional service no questions they did comunícate with me on any repairs only sad part was my car was close to a month on the shop Buy after all all happy me on any repairs only sad part was my car was close to a month on the shop Buy after all all happy More