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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,522 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,522 reviews
April 07, 2023
Steve was extremely helpful, and knowledgeable. Everyone in the store was very cordial. I have leased/purchased 3 vehicles from them. Everyone in the store was very cordial. I have leased/purchased 3 vehicles from them. More
by Dale S Erickson
April 06, 2023
He did a great job explaining what was done And what needed to be done needed to be done More
by tjfood
Verified CustomerEmployees Worked With
April 04, 2023
Nice people and great service. They are consistently thorough, kind, and all around helpful. Very comfortable place to wait during service visits. They are consistently thorough, kind, and all around helpful. Very comfortable place to wait during service visits. More
by Dave S.
Employees Worked With
April 04, 2023
Pleasant people to work with . We liked the virtual tour of the problems with our car. They kept us informed of the progress on it. Excellent service, and good experience all the w We liked the virtual tour of the problems with our car. They kept us informed of the progress on it. Excellent service, and good experience all the way around. Thanks. More
by jackb48
Employees Worked With
Nicholas
April 03, 2023
Fair in every aspect. Good price on our trade and and vehicle price. All staff was very attentive and polite. Good price on our trade and and vehicle price. All staff was very attentive and polite. More
by 3prestons
April 03, 2023
Not satisfied with the service. I scheduled an oil change and was greated by a new service memeber. I said I think I've had at least 5 oil changes so am due for the "free" service I scheduled an oil change and was greated by a new service memeber. I said I think I've had at least 5 oil changes so am due for the "free" service. He wanted to check the key tag which I replied that that isn't updated as I have two others at home, can you check my service records. Of which he said he couldn't. To my dissapointment, ended up using a coupon instead. I then asked the check-out clerk and she claimed she had no access to my service records. Upon check out I ask the service member to print me my records, at the time I should have reviewed them before paying as it does show I had more than enough oil changes to receive a "free" one. Now that my vehicle is out of warranty, it will be quite a while before I return to use your services other than finally receiving that elegidly "free" oil change. More
by CT
Employees Worked With
April 02, 2023
They were very helpful throughout the process of getting my car fixed. And ensured I was satisfied with repairs. They also maintenanced my vehicle in timely manner. my car fixed. And ensured I was satisfied with repairs. They also maintenanced my vehicle in timely manner. More
by Polliana
Employees Worked With
April 02, 2023
Sean the service manager, Brad and Nicholas the service advisors were all awesome to work with. advisors were all awesome to work with. More
by LANDOWSIV247
April 01, 2023
Very pleasant environment. I have leased two cars from you and had a good experience each time I have leased two cars from you and had a good experience each time More
by shentgesh
April 01, 2023
They explained to me in detail what needed to be done. They also arranged a loaner while my car was getting done. They also arranged a loaner while my car was getting done. More
by adan612
