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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,520 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,520 reviews
February 27, 2023
We ordered a spare key for our car. After they completed reprogramming our car they told us we were good to go. After getting home we found out that it did not work. So I brought it ba After they completed reprogramming our car they told us we were good to go. After getting home we found out that it did not work. So I brought it back and they said the key defective. So they ordered a new key. And we had to bring it back again. When it was done they sent my wife home again telling her that it was fixed. When she got home the new key didn't work. So I called them back and they told me that they still had the new key in the parts department and that they must have tried to reprogram the defective key again. Total bs. I live over an hour away and have lost a day and a half of work. More
by LOCKEREBECCA95
Verified CustomerEmployees Worked With
February 27, 2023
Very insightful, extremely helpful. I would recommend her to my friends for referrals in the future I would recommend her to my friends for referrals in the future More
by KSARPONG87
February 27, 2023
Listens to your "wants" in a car and really tries to help you get that plus more. They care. you get that plus more. They care. More
by jsolie83
February 26, 2023
Very nice people let us use two loner vehicles while working on our car. They had our car for three weeks and when I got it back it needed air in the tires which I would think they should have done if a working on our car. They had our car for three weeks and when I got it back it needed air in the tires which I would think they should have done if a car is just sitting there. That is my only complaint. I would definitely buy another car from them and have told others to go there. More
by STACYNEWMAN16
February 26, 2023
Updates were communicated well and time frame without vehicle was reasonable. Unfortunately, there is a red mark down the side of my car on the driver side back seat that was not there with drop off. vehicle was reasonable. Unfortunately, there is a red mark down the side of my car on the driver side back seat that was not there with drop off. More
by nikkijackson0715
February 25, 2023
They take very well care of their customers. I'll always go here for service and for a new vehicle when the time comes. I am so pleased with how I've been treated. I'll always go here for service and for a new vehicle when the time comes. I am so pleased with how I've been treated. More
by JEAN.SHATTUCK
February 23, 2023
The dealership and garage area are very modern and clean. I was greeted immediately and all the necessary work that was needed was explained to me. The waiting area is very comfortable and even though it t I was greeted immediately and all the necessary work that was needed was explained to me. The waiting area is very comfortable and even though it took 2 hours, the time went by fast. All in all, a very positive experience! More
by LJCONKRIGHT
Employees Worked With
