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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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August 13, 2023

Fast and friendly service. They were able to get me in for service even though I missed my appointment the day before. More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Rood
August 11, 2023

The staff on site have always been quick to offer help and incredibly friendly. The service technicians have always done a great job. They give thorough explanations when needed during the maintenance pro More

by Caitlin Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
August 10, 2023

Clean waiting area and friendly staff. Kept me informed about my vehicle. Love the text to pay option. More

by adnaesmith2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N. Palmquist
August 10, 2023

Great job. Very thorough. Was always kept in the loop as to what was going on with our vehicle More

by kjmorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 09, 2023

Jolie was wonderful! The entire experience was quick, pleasant and easy, not what I expected! Yay! More

by mamasita.tania
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jolie Godbout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Magnoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Excellent customer service in troubleshooting a noise issue that appears to have resolved itself. Thank you for listening and your patience. I felt adequate due diligence was performed and okay with resu More

by DYLANRMCCORMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 08, 2023

All went well and we are pleased with our car although it is going to take a lot to figure out all the screen icons, a bit unintuitive More

by kevinandlaure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Magnoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

They did a lot of manual-recommended maintenance and the bill was as estimated. The free car wash was a nice candle on my cake. More

by johnebraun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

I really liked having my car serviced there! The staff is great! I just wish it could have less of a waiting time. It was longer than I expected. But besides that everything else was amazing. More

by paulaputnoki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

They worked with the dealer to make sure most of our repairs would be covered, and that the repairs were completed in a timely manner. More

by ABRAHAMSEWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
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