Luther Burnsville Hyundai

great dealership, great staff I bought a new car for my daughter and had such a great experience at Luther Hyundai that I bought another one for myself. Abby is great to work with. I bought a new car for my daughter and had such a great experience at Luther Hyundai that I bought another one for myself. Abby is great to work with. I had a small problem with my new car at delivery but the dealership stepped up, apologized profusely and immediately took care of it. I love my new Sonata and highly recommend this dealership More

I thought I was on right path I had papers to sign at a different dealership in Des Moines, Iowa. I had found a vehicle I was happy with. I saw things weren't adding up. There were I had papers to sign at a different dealership in Des Moines, Iowa. I had found a vehicle I was happy with. I saw things weren't adding up. There were charges/loan term in papers I hadn't agreed to. I was upset, walked from the deal and called Luther because they had same car I was looking for. I had spoken to a nice guy from Luther. He said, "I am so sorry to hear what you are experiencing there. I can assure you won't have a bad experience like that here. I will even give you a $25 gas card to off set some cost of your trip up here." I was feeling like there must be still some good dealerships out there! I had asked him to look the vehicle over and tell me about the condition. He said, I think you will be very pleased. It is in almost new condition. I decided to make the long haul from Des Moines for the exact car I wanted. I got to dealership and the outside of car was good...I did notice it had been repainted on bumper due to there being over spray. I can live with that though. The inside smelled like an old stale smoked in bar. It was awful! I wasn't expecting that and it really should have been mentioned to me after the look over process. I wouldn't have made the drive there. I decided I could probably get the smell out of it though so I bought it. I am not sure why it hadn't had better detailing done to it. I had no idea ASHES WOULD CONSTANTLY FLY OUT OF THE VENTS!! I am very upset and disappointed. I still haven't had the funds for a real detail job where vents could be cleaned out. Ashes blowing in your eyes is not fun. I was told by the salesman (after I had signed papers) they would send my $25 gas card in the mail. I should have gotten it in writing! I contacted salesman by email so I had it in writing. I asked for the card because I hadn't received and let them know about the flying ashes. I got no response back. That is great customer service plus there is no excuse for ashes to blow out of the vents...it should have been detailed properly!! I wouldn't buy another $25,000 vehicle there! I have at this point no trust in any car dealer after having two experiences where I was lied to and/or deceived by. Thanks! Update: I have received the gift card after my review here. I didn't get any help with blowing ashes. I am still not pleased with their customer service. More

Very comfortable to deal with this dealership in the future I found the people at this dealership very friendly and cooperative. They explained to me how to use effectively the features of the gadgets includes I found the people at this dealership very friendly and cooperative. They explained to me how to use effectively the features of the gadgets includes in the car. More

Greatest car buying experience ever!!! I bought a 2015 Sonata. Andy Shultheis took great care of me. He was very Knowledgeable, and just a nice guy. He made my car buying experience enjoya I bought a 2015 Sonata. Andy Shultheis took great care of me. He was very Knowledgeable, and just a nice guy. He made my car buying experience enjoyable. I will recomend Andy and this dealership to everyone I know looking to by a car. More

Easy, Friendly, and Great Deals I had a great experience shopping for my first car here, the process was smooth and easy. Tero's personable personality was of great help along the wa I had a great experience shopping for my first car here, the process was smooth and easy. Tero's personable personality was of great help along the way, in addition to the unmatched service from the rest of the staff. I spoke with everyone from the GM down to the receptionist through out the process, multiple times. Not to mention, I came in during one of their busiest days of the year "Black Saturday". The friendly customer service has continued even after the purchase. WOULD HIGHLY RECOMMEND!! More

Overall very great experience!! The people there were great and very helpful! They were very accommodating and really tried to get me the best price for the Sonata I wanted! The dea The people there were great and very helpful! They were very accommodating and really tried to get me the best price for the Sonata I wanted! The dealer I worked with was very knowledgeable and was always there for me when I had a question. More

Very impressed! I have worked with Tero before and looked forward to working with him again. My experience with him and this dealership was better than expected. Th I have worked with Tero before and looked forward to working with him again. My experience with him and this dealership was better than expected. They were patient until I found the car I wanted and made me a good deal! More

AWESOME! I had an excellent experience. Very friendly and not pushy about sales. Wanted me to have a good experience. Gave me thorough information and opportun I had an excellent experience. Very friendly and not pushy about sales. Wanted me to have a good experience. Gave me thorough information and opportunities for me to ask questions. Very knowledgeable about the car, prices, etc. More

The Very Best Car Purchasing Experience I've Ever Had! I had been looking for a new SUV for the past several weeks. I had looked at Ford, Chevy, Honda, and Mazda SUVs leaning toward the Ford Edge prior to I had been looking for a new SUV for the past several weeks. I had looked at Ford, Chevy, Honda, and Mazda SUVs leaning toward the Ford Edge prior to visiting Bobby Amiraslani and his manager Charlie Rassouli at Luther Burnsville Hyunda. The experience I had was nothing short of absolutely incredible. Bobby was very accomodating and carefully listened to exactly what I was looking for. After test driving the Tucson and the Santa Fe, I really liked and was sold on the feel and comfort of the Santa Fe and Bobby did an excellent job is pointing out the features that were really important to me. The vehicle with all the features I had chosen (2015 Santa Fe Sport W/Tech Package) wasn't available at the dealership so very promptly they located one at another dealership and brought it in for me. The purchasing experience was fantastic, everything was explained in detail, and the price was excellent. I can't say enough good about the dealership and these two guys. I am very happy with my purchase and will defenitely look to do more business with them in the future. I will recommend Luther Burnsville Hyundai, Bobby, and Charlie to all my friends and family and urge anyone looking for a new or used car to give them the opportunity to earn your business. I will guarantee you won't be dissapointed. Thank you! More

Friendly and Helpful Sales staff Galen listened to what we thought was most important in a car. We wanted something reliable but reasonably priced. Galen worked within those paramet Galen listened to what we thought was most important in a car. We wanted something reliable but reasonably priced. Galen worked within those parameters and spent a lot of time test driving both new and used cars. We worked out numbers based on buying or leasing to find out the best option for us. Both the salesman (Galen) and the sales manager (Dean) did an excellent job of explaining the process and price to us and the pros and cons of buying versus leasing. More