Luther Burnsville Hyundai - Service Center

60,000 mile check o our 2015 Sane Fe No negative thoughts at all... I have experience service on our cars at other dealerships and none of them so far I have compared to yours. However we No negative thoughts at all... I have experience service on our cars at other dealerships and none of them so far I have compared to yours. However we’ve only been there a few times and I think will continue More

Above and beyond I did not plan to buy a car today. And at no point did I ever feel an ounce of pressure to buy one. Everyone I met, was more than helpful. From the ca I did not plan to buy a car today. And at no point did I ever feel an ounce of pressure to buy one. Everyone I met, was more than helpful. From the call I received from Roberta, to the wonderful step-by-step help I received from Bill, and the quick financing with Ryan, things couldn't have gone better or more smoothly. I was offered an amazing price for my car, and they took the time to help me get exactly what I was looking for. I will only be doing business with Luther Hyundai Burnsville from now on, and will encourage everyone I can to do the same. More

20,000 Miles on our Luther Burnsville Hyundai 20,000 miles and still going strong. We are thankful to have Greg Gagne sell us our vehicles and now call him our friend. I cannot recommend Luther Bu 20,000 miles and still going strong. We are thankful to have Greg Gagne sell us our vehicles and now call him our friend. I cannot recommend Luther Burnsville Hyundai and Greg Gagne highly enough. We love our Sonata and Elantra sport. Great riding and even better looking. More

Great service experience (12/2018) Great experience working with Bjorn! Our AWD system was not working along with the backup camera. Bjorn worked directly with the extended warranty co Great experience working with Bjorn! Our AWD system was not working along with the backup camera. Bjorn worked directly with the extended warranty company and another issue was found and covered while under his care. The whole process from our standpoint was simple and seamless. We will definitely return for any additional service necessary. More

Dealership is wonderful! We bring our Elantra here for service. This time while our car was getting service, we test drove a few cars with Roberta. She was awesome! Very hel We bring our Elantra here for service. This time while our car was getting service, we test drove a few cars with Roberta. She was awesome! Very helpful and nice! Everyone at the dealership is very friendly. Definitely recommend Roberta if you're looking for a vehicle and recommend the service departmen if your vehicle needs service! More

Great and Excellent Service Department For the last few years, I have been taking my 2011 Honda Accord to Luther Burnsville Hyundai; and have had GREAT service, every time I go. They're no For the last few years, I have been taking my 2011 Honda Accord to Luther Burnsville Hyundai; and have had GREAT service, every time I go. They're not like the Burnsville Honda Dealer. Burnsville Honda likes to add other work on top of what you only want done, and try to charge you more for doing so. That's very shady, and horrible to the customer. Luther Burnsville Hyundai NEVER DOES THIS!!!! But if they see something wrong (doing a full diagnostic on your car), they will bring it to your attention, and give you the option....Not go ahead and just do it, and charge more for you later. You tell them what you want done, and they do it, even for a fair price, (considering I drive a Honda). My dad drives a 2006 Sonata Hyundai; he's the one that recommended me to them. I'm glad he did!!!! Plus, I needed new brakes (front brakes), they ordered the parts the same day I made the schedule (appointment)....Two days later I arrived for the service to be done, and the parts were there, and they got the job done, for another fair price!!!! More

From Ugly to Great. I purchased a 2015 Genesis from this dealer and immediately had issues. Right after I purchased the car I noticed that the CD player did not work. I t I purchased a 2015 Genesis from this dealer and immediately had issues. Right after I purchased the car I noticed that the CD player did not work. I took about 2 months and me calling the dealership repeatedly to finally it fixed. Once it was replaced they uploaded the wrong software that caused other issues with the car. That in turn to 2 additional appointments to be resolved. Since then I have brought my car in for numerous other issues. Finally I spoke with the General Manager at the dealership about the car and asked to end my lease early and swap it out for another car. He agreed that my car has had way more issues than any car should would look into getting it replaced for me and give me a call. It has now been a month and I have yet to hear anything back. Plus I opened a case with Hyundai's consumer affairs department and it has not been 3 weeks since they originally reached out to me and I am still waiting to hear from them. UPDATE: My car was bought back due to it falling under Minnesota's lemon law. I went into the dealership and gave up my 2015 and the GM, Joe, got me setup in a 2017. The whole transaction could not have gone better. I was in and out of the dealership in just over an hour. I have NEVER had better service in purchasing a vehicle before. I have had my problems with the dealership in the past, but they have made some amazing strides and have definitely regained my confidence and took care of me in the end. On a side note. Chadd Moreno in service has been amazing. It's the failure of the leadership team that has caused the majority of my issues. More

Major Repairs - Fantastic Service I worked with Chadd in the Service Department. He was very professional, and courteous. My vehicle was in need of a major repair, and Chadd did a grea I worked with Chadd in the Service Department. He was very professional, and courteous. My vehicle was in need of a major repair, and Chadd did a great job of communicating the process, and keeping me informed throughout the whole ordeal. He worked hard to make sure all of the service was covered by warranty, and that the repairs were executed to perfection. Completely satisfied with the service, and will definitely be a return customer! More

First trip to Luther Burnsville Hyundai service center First time in a long time I left a service center feeling well taken care of. Thank you to Andrew Parisse for extending "sincere" apologies for my wa First time in a long time I left a service center feeling well taken care of. Thank you to Andrew Parisse for extending "sincere" apologies for my waiting maybe 5 minutes to get checked in. I left feeling like a member of the Hyundai family, not just a paying customer/number. More

Best Service Experience in 45 Years of Maintaining Vehicles This morning another driver told me my taillights were out; I then also noticed that the battery icon was flashing. I immediately called Luther Hyund This morning another driver told me my taillights were out; I then also noticed that the battery icon was flashing. I immediately called Luther Hyundai and had the pleasure of talking with Maria, who said they would fit me in to a schedule that was very busy. They did, and within hours I had my car back with the recall issue fixed, a new battery and a clean car. Chadd and Maria provided exceptional customer service; they are charming, polite, friendly and reassuring. I will happily return to Luther Burnsville Hyundai, and will recommend it to my friends (especially if they can work with Chadd and Maria.) More