Luther Burnsville Volkswagen

Pleased with the communication, cleanliness and attentiveness. Cole made sure we were taken care of and was courteous after I inquired why we had automotive fluids on our garage floor. Max finalize attentiveness. Cole made sure we were taken care of and was courteous after I inquired why we had automotive fluids on our garage floor. Max finalized the repair work and kept in touch during a trying time with the warranty provider. While the vehicle is slightly above average, the dealership service department has been way above average. More

Easy scheduling, easy in, easy out, Done earlier than expected with friendly service. Love seeing video of the tech’s inspection with his real time comments. expected with friendly service. Love seeing video of the tech’s inspection with his real time comments. More

Great Service, friendly staff! Highly recommend The Burnsville Volkswagon location. Would definitely go back again. Highly recommend The Burnsville Volkswagon location. Would definitely go back again. More

Luke was such a great support as we purchased a replacement vehicle post-accident. He is knowledgeable, extremely reliable, and very patient, not pushy. Highly recommend! replacement vehicle post-accident. He is knowledgeable, extremely reliable, and very patient, not pushy. Highly recommend! More

Very clean, friendly technicians. They were able to get our vehicle in quickly for a check engine light repair. Good communication and they explained the problem well with a video ove They were able to get our vehicle in quickly for a check engine light repair. Good communication and they explained the problem well with a video overview sent to my phone. Will be doing service here with our other vehicles. More

Michael was phenomenal! This was my first time buying a car by myself and he made me feel heard and understood. He has a calm relaxing demeanor that immediately helped me fe This was my first time buying a car by myself and he made me feel heard and understood. He has a calm relaxing demeanor that immediately helped me feel comfortable. He did not try and pressure me into anything and he was punctual. I left with my new car in just over an hour and am so happy with my decision. My Aunt Terri was really fun to work with and Cameron helped me with financing my vehicle and was very patient. Going to a dealership was daunting and something I dreaded for years but this was a very straightforward and pleasant experience! More

I came in for my 6 month tune up on my new car. They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has since come on), recalls were not completed, and i didn’t make it home from the dealer before one of my tire lights came on. The experience left me with more issues than i entered with More

There were several issues that came up while it was in for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked t for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked to get them resolved. He went the extra mile to bring it to a resolution More

Luther VW in Burnsville is great! Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice. Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice. More