Back

Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,639 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
Contact Dealership

14550 Buck Hill Road

Burnsville, MN

55306

Directions

By Type

Showing 2,639 reviews

October 04, 2016

Professional sales manager My husband and I worked with Luke when deciding upon our new Jetta. He was very professional, patient, respectful and never pushy. He clearly explaine More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Klingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2016

Burnsville VW and Madison Davis Best car buying experience!! I had been to 6 other car dealership looking for a new vehicle to lease. When I got to Burnsville VW, Madison was the o More

by Tiguandriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Davis, Madison Stanton
September 28, 2016

DO NOT TRUST THEM I bought a car here last year with Luke Klingson. I secured financing on my own, and told him I did not want financing through the dealership. I tho More

by Kate M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Klingson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Luther Burnsville Volkswagen responded

Thank you for your feedback. I’m sorry your entire experience hasn’t been positive. I wanted to clarify a couple things, and invite you to contact us if you had other questions. I took a look at your file and found the following. You applied for financing at the dealership and signed a credit application authorizing us to pull your credit and submit your deal to outside lenders for financing. We then would have checked several different banks in order to find the lowest rate. It often happens that a customer will be pre-approved, but finance through one of our associated lenders. This benefits the customer because they can take immediate delivery of the vehicle, and often times save money with a lower rate. This benefits the dealership because we can immediately deliver the vehicle, and are assured of prompt payment by one of our associated lenders. The financing on your vehicle was completed here at the dealership. We do have your signed credit application and financing contract if you would like to review your file. If you have any questions on this issue or anything else, please feel free to call or email. Thanks for your business.

September 26, 2016

Professional staff Very courteous sales staff. Did not feel pressured to purchase vehicle that I was interested in. It was an enjoyable buying experience. Sales person More

by dlesmei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trombley
September 25, 2016

"NO BUYERS REMORSE HERE" We recently completed our second Volkswagen purchase at Burnsville Volkswagen. It was another enjoyable buying experience. Thanks again to Linda Radue More

by Annehullum64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue, Ann Shirley, Tom Walsh
September 21, 2016

Burnsville VW and Linda = Excellent Choice My husband and I leased our first VW 4 years ago from another Twin Cities VW dealer. Over the years of the lease, we were not happy with the overall More

by Happy VW Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue, Tom Walsh
September 15, 2016

Another Quality Experience This is my second experience purchasing a vehicle at Burnsville VW and with Linda Radue. Linda has always spoken with me whenever I brought my first More

by Ida Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
September 12, 2016

Burnsville VW is amazing This is our 3rd purchase from Burnsville VW and we couldnt be happier. Their service and staff continue to go above and beyond on a daily basis. More

by Rolltide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Klingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2016

Good Service Very Approachable people, especially Luke Klingson. He gave all the updates from the company well. He also inquired if the things are fine after 2 day More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Klingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2016

2 Tiguans My sister was looking for a newer vehicle so we spent a saturday at dealers we were familiar with. Neither of us considered VW because we didn't know More

by black sheep, Karen S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig in Finance, Linda Radue, Richard Cadry
...
129
...