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Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,656 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
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14550 Buck Hill Road

Burnsville, MN

55306

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Showing 2,656 reviews

October 11, 2016

Excellent Sales Associate!! Greg Burleson is an extremely knowledgeable sales guy. He took all of my criteria into consideration when helping me pick out options to test drive an More

by soiboughtacar
Recommend Dealer
Yes
Employees Worked With
Greg Burleson
October 11, 2016

Great place to buy a car!! Linda made buying a car enjoyable!! Friendly, knowledgeable and great to work with! Entire experience was awesome and will buy from them again and r More

by loveit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 11, 2016

Great Experience Maddie, was great to work with. She helped me pick one car when I couldn't decide between two different ones. Maddie went over the car facts and other More

by Hapoy Buyer
Recommend Dealer
Yes
Employees Worked With
Madison Stanton
October 10, 2016

Awesome help through the entire experience Madison did a great job at giving us all of the facts and information we needed to make our final decision without pressuring us one way or another. A More

by Cassieschn059
Recommend Dealer
Yes
Employees Worked With
Madison Stanton
October 09, 2016

Great Car Buying Experience Linda Radue was very responsive in emails prior to our visit, and then when we arrived we got the same great service. She made the car buying experien More

by Mj2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse-new on the sales floor, Linda Radue
October 09, 2016

Linda Radue rocks This is the second VW I have purchased from Linda, without question I will be buying more from her. She is professional, curious, helpful, efficient a More

by Crowhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 07, 2016

Very good Making the sale is great. Your supporting partners in the finance office are not great. Things like asking what payment date I want (same as my previ More

by Chaud74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Radue, Tom Walsh
October 04, 2016

Professional sales manager My husband and I worked with Luke when deciding upon our new Jetta. He was very professional, patient, respectful and never pushy. He clearly explaine More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Klingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2016

Burnsville VW and Madison Davis Best car buying experience!! I had been to 6 other car dealership looking for a new vehicle to lease. When I got to Burnsville VW, Madison was the o More

by Tiguandriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Davis, Madison Stanton
September 28, 2016

DO NOT TRUST THEM I bought a car here last year with Luke Klingson. I secured financing on my own, and told him I did not want financing through the dealership. I tho More

by Kate M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Klingson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Luther Burnsville Volkswagen responded

Thank you for your feedback. I’m sorry your entire experience hasn’t been positive. I wanted to clarify a couple things, and invite you to contact us if you had other questions. I took a look at your file and found the following. You applied for financing at the dealership and signed a credit application authorizing us to pull your credit and submit your deal to outside lenders for financing. We then would have checked several different banks in order to find the lowest rate. It often happens that a customer will be pre-approved, but finance through one of our associated lenders. This benefits the customer because they can take immediate delivery of the vehicle, and often times save money with a lower rate. This benefits the dealership because we can immediately deliver the vehicle, and are assured of prompt payment by one of our associated lenders. The financing on your vehicle was completed here at the dealership. We do have your signed credit application and financing contract if you would like to review your file. If you have any questions on this issue or anything else, please feel free to call or email. Thanks for your business.

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