Luther Burnsville Volkswagen

Amazing experience Everything about this dealership is wonderful. We started with Linda and right away knew we wanted to buy a car from her. By the time we finished wit Everything about this dealership is wonderful. We started with Linda and right away knew we wanted to buy a car from her. By the time we finished with our experience we truly felt we were valued customers. Everyone was fantastic from finance, service and the general manager. I don't think many car dealerships have what this one can over. Above and beyond!! More

Treated with respect:) In my search for a new car I had been following the procedure below: 1. Making a phone contact with a the dealership and visited with a person about In my search for a new car I had been following the procedure below: 1. Making a phone contact with a the dealership and visited with a person about the type of car that I wanted to test drive, and had scheduled an appointment with them to come test drive the vehicle. 2. I had then showed up on time to meet the person I had talked to, test drive the vehicle, and then visit more about the vehicle or others. What was happening at every single one, was that none of them were around when I arrived, and none of them had pulled up a car so that it was ready to test drive. At one dealership I actually had to wait as the person took off all of the packaging that was wrapped on the car. (It had arrived 3 days prior to my arrival - and I had called and scheduled a week ahead.) When I arrived at Luther Burnsville Volkswagen, I was greeted by my contact person, the car was pulled up and ready. This not only happened once, but the second time when I came back with my husband. In addition to the comment above, I felt my experience at Luther Burnsville Volkswagen was exceptional from start to end. More

Amazing Service Thank you for the great service! Jared made it very easy for me to find the perfect car! I appreciated all of the help he provided! Thank you for the great service! Jared made it very easy for me to find the perfect car! I appreciated all of the help he provided! More

Best dealership in the business! We stopped in just to check out the Jetta wagon before heading to the Honda dealer. We ended up test driving the wagon and then a Passat. Kayla was We stopped in just to check out the Jetta wagon before heading to the Honda dealer. We ended up test driving the wagon and then a Passat. Kayla was so helpful during the process and really took the time to show us everything that makes the Volkswagen brand so special. Well we never made it to the Honda dealer and we left with the Passat. We couldn't be happier in our choice of vehicles. I've purchased many cars in the past and Kayla was by far the best salesperson at any dealer we've visited. More

Treated like family! The Burnsville Volkswagen did everything they could to ensure my car buying experience was successful. Linda was friendly and charming and picked out The Burnsville Volkswagen did everything they could to ensure my car buying experience was successful. Linda was friendly and charming and picked out the perfect Jetta for us. Jacque and Tom were fabulous communicators and consistent in keeping us in the loop with our financial information. We love our Jetta and we are in Heaven when driving a 2011 instead of a 1997! More

Professional, Pleasant Purchase Experience! I love my new Tiguan! Linda Radue, and her assistant, Sarah- were friendly, helpful and knowledgable. I appreciated the honest and low key approach th I love my new Tiguan! Linda Radue, and her assistant, Sarah- were friendly, helpful and knowledgable. I appreciated the honest and low key approach throughout the experience- from the test drive to final purchase. Linda made sure I had a thorough briefing on all aspects of the car before I drove off the lot. Definitely recommend this dealership and Linda Radue. More

Great service at Burnsville VW I worked with Linda Radue to purchase my new Jetta Sportwagon. She was very friendly and knowledgable helping make my new vehicle selection. I love I worked with Linda Radue to purchase my new Jetta Sportwagon. She was very friendly and knowledgable helping make my new vehicle selection. I love my new sportwagon. More

Most Pleasurable Car-Buying Experince Ever Linda Radue was a joy to work with-- knowledgable, efficient and service-oriented. Even our finance experience was a breeze! Highly recommend these ta Linda Radue was a joy to work with-- knowledgable, efficient and service-oriented. Even our finance experience was a breeze! Highly recommend these talented professionals! More

Adam Cote made buying my new Jetta easy I brought in my 2006 Hyundai in hopes of looking for a newer, more reliable car. After exploring the lot for a couple minutes, Adam walked up and offe I brought in my 2006 Hyundai in hopes of looking for a newer, more reliable car. After exploring the lot for a couple minutes, Adam walked up and offered his services. Believe it or not, it wasn't your typical awkward encounter with a car salesman. He was respectful, honest, and actually listened to what I had to say. I am a first time Volkswagen customer with and knew very little about their cars so having a knowledgeable car salesman who wasn't trying to pull a quick one on my was very satisfying. He ended up answering the 20+ questions I had, most of them fairly easy to answer, but a few were difficult. Once he sold me on the car, the paperwork process was simple-I was out within the hour. I'd recommend going to this specific dealership to my friends and would definitely recommend buyers go through Adam. I should also add-Luke Klingson helped me while Adam was taking care of another customer. He was helpful, too! More

Wonderful Experience at Burnsville VW My wife's Tiguan had some major issues and was towed to Burnsville VW for repair. We found out it was going to cost upwards of $6,000 to fix. Luckily, My wife's Tiguan had some major issues and was towed to Burnsville VW for repair. We found out it was going to cost upwards of $6,000 to fix. Luckily, we purchased the additional insurance policy when we bought the car. Unfortunately, the insurance company was not willing to cover the repair stating that the issue was not part of the purchased policy. Luckily, Sandie Fuller in the service center made a few calls to the insurance company, had a representative come out to the shop, and was able to get them to cover the claim... in full! Sandie was very helpful during the few weeks that the car was in the shop- calling me daily with updates and emotional support! She was even able to put us in a 2014 Jetta rental at no additional cost. My wife loved the Jetta and when the Tiguan repairs were complete, we spoke to Linda Radue about trading it in for a new Jetta. Linda was great, running the numbers for us and helping us determine which car/ lease option was the best fit. We knew Linda would be very helpful as we purchased the Tiguan from her a few years back and were extremely satisfied with the level of service she provided. In just a few hours, Linda took the Tiguan on trade and we drove off in a brand new 2014 Jetta! We also worked with Tom in the finance department. Tom did a great job explaining the lease to us and working with VW on financing options. Overall, my wife and I are extremely impressed with the Luther Burnsville VW group and would gladly go back for our next purchase. More