Luther Burnsville Volkswagen

Excellent! I come for my required service and MORE! Everyone here is courteous, efficient, and thorough. I leave knowing that all of my needs have been met and I come for my required service and MORE! Everyone here is courteous, efficient, and thorough. I leave knowing that all of my needs have been met and never feel as though I have been offered services that weren't necessary or overcharged. That's a lot to say for ANY dealership! They really have welcomed us into the VW family! More

Service Everyone did a great job! I was able to get an appointment fast and Ann was able to find a better service for my vehicle- And it was free! Everyone did a great job! I was able to get an appointment fast and Ann was able to find a better service for my vehicle- And it was free! More

Great experience, better than other dealerships Our experience with Burnsville VW was great. We were given a more than fair price on our trade and a great deal on our new car. Luke was a pleasure Our experience with Burnsville VW was great. We were given a more than fair price on our trade and a great deal on our new car. Luke was a pleasure to work with, very accommodating. We never felt any pressure throughout the experience (which is opposite of the experience we had buying our last new car at another local dealership this past July). Burnsville VW changed our perception of the whole car buying experience and we left with smiles on our faces. My only reason for not giving them all 5's was a small glitch in the paperwork that meant a new contract being written up. A small inconvenience that they made sure was resolved in a timely manner. More

Title The car I wanted was on the lot and the sales staff made it easy for me drive it home. It was a fun and upbeat experience; as much fun as the 2.0T is The car I wanted was on the lot and the sales staff made it easy for me drive it home. It was a fun and upbeat experience; as much fun as the 2.0T is too drive. Totally! More

Leasing a New Car I choose to return to Linda Radue at Burnsville Volkswagen when the lease on my Jetta was coming to an end. I had worked with her 3 years ago and rem I choose to return to Linda Radue at Burnsville Volkswagen when the lease on my Jetta was coming to an end. I had worked with her 3 years ago and remembered how helpful and kind she was. She was even better than I remembered! I went in just to see what my options were and thought that it was going to be a complicated process to end my lease and get another. Linda made it so simple and seemless that I almost didn't seem like I was getting a new car because it was just too easy! I will definitely return to Linda when my current lease is over. More

Great Service I came in without an appointment to have a 50K service completed and new tires. Sandie Fuller took great care of me and got me in immediately and pro I came in without an appointment to have a 50K service completed and new tires. Sandie Fuller took great care of me and got me in immediately and provided me with a loaner car. Outstanding and professional service, Well done. Thank you. More

I had a very positive experience for service on my Volkswagen Jetta. Every person I interacted with was very friendly and helpful. My service person came to me with all information and prices before a Volkswagen Jetta. Every person I interacted with was very friendly and helpful. My service person came to me with all information and prices before actually working on the car. He was honest and helpful in explaining what did or did not need to be done immediately. The waiting room was very comfortable. I waited 3 hours and enjoyed the waiting. When I got in my finished car, it was clean and washed. I will be back........ For sure. Sue Allen More

Linda Radue's consistent helpfulness - since 1998 In 1998 we placed an order for a yellow TDI Beetle. Fortunately for us, Linda Radue was our sales consultant and the sale was only slowed down by a se In 1998 we placed an order for a yellow TDI Beetle. Fortunately for us, Linda Radue was our sales consultant and the sale was only slowed down by a severe hail storm which damaged the new car before delivery. She arranged for another matching TDI to be delivered. Great customer service in a real life setting. In the meantime a purchase of a 2009 TDI Jetta, traded in for a 2010 TDI Jetta Sport Wagon and after 15 years, a 2013 Yellow Beetle TDI to replace the 1998 Yellow Beetle TDI. All with the help of Linda Radue. After this long time period she had become a friend instead of "just" a sales consultant. Now we traded the 2010 TDI Sport Wagon down to a 2006 Mini Cooper. I needed tgo reduce my monthly car payment and Burnsville Volkswagen and Linda came through. We live in Eau Claire, WI approximately 100 miles East of Burnsville, but choose to purchase our vehicles there as well as any scheduled service. Any who asks me where we get our cars is quickly told Burnsville, VW and Linda Radue. More

Excellent service I had brought my car in for unscheduled warranty work and they were able to work me into a very busy schedule. When it was discovered that parts would I had brought my car in for unscheduled warranty work and they were able to work me into a very busy schedule. When it was discovered that parts would need to be ordered they promptly set me up with a loaner. All work was completed as scheduled and no surprises. The work to be done was described ahead of time and they followed up again after completion with every thing they did. Everyone was very courteous and professional. Highly recommend them for service. More

I have been dealing with Linda Radue for the past 6-7 years. I cannot imagine going to any other dealership or working with any one else but Linda. She is extremely helpful and goes out of her way to mak years. I cannot imagine going to any other dealership or working with any one else but Linda. She is extremely helpful and goes out of her way to make your experience of buying a car nothing but awesome!!!! She is the very best. She is so very knowledgeable about the vehicles she works with but she is alway so happy, pleasant and very personable!! Burnsville VW is by far the best in the Twin Cities Metro area. Everyone at the dealership is nothing but super awesome people THE BEST!!!!!! More