Luther Burnsville Volkswagen

A little hiccup I got in on short notice to fix a serious issue with my new vehicle. The car was washed but there was lubricant on the wipers. When I used the washe I got in on short notice to fix a serious issue with my new vehicle. The car was washed but there was lubricant on the wipers. When I used the washer on the way home driving into the sun, there was a big smear on my windshield which made it extremely tough to see. I would suggest covering the windshield while in the shop. The car had smears inside too. Other than that, the service was great. I've owned VWs since 1999 so this was the first not so happy visit. More

Jim did a nice job. He knew I was in a hurry and really had his ducks in a row so I was in and driving home my new car in no time. had his ducks in a row so I was in and driving home my new car in no time. More

Staff was very pleasant and polite. Understood customers are not happy about repairs, yet they helped explain what work was needed, why and what the cost would be. Never felt like I was being sold or railr are not happy about repairs, yet they helped explain what work was needed, why and what the cost would be. Never felt like I was being sold or railroaded. Although my pocketbook hates to pay for repairs, I have no hesitation going to Burnsville VW for my Audi repairs. More

Steve has been our "go to" person when looking for a replacement vehicle. We feel he truly works for us in helping find our next vehicle. He has an in-depth knowledge of VW's and if he doesn't k for a replacement vehicle. We feel he truly works for us in helping find our next vehicle. He has an in-depth knowledge of VW's and if he doesn't know the answer, he will find someone that does. He has a great sense of humor and is very patient with us. Once we have purchased the vehicle. Steve takes the time to get us acquainted with it and will follow up with our belated requests and questions. This has been our 4th vehicle purchase with Steve and it will be our next with him as well. A trusted person. More

The sales team is very well informed and very helpful. There is a no-nonsense but friendly atmosphere. The lack of bargaining was a surprise to me as I'm accustomed to a give-an-take on the best price; ho There is a no-nonsense but friendly atmosphere. The lack of bargaining was a surprise to me as I'm accustomed to a give-an-take on the best price; however, the posted price was fair. More

Enjoyed working with Luke. Knowledgable and very helpful. We got a early new car with and excellent warranty. Came back the next weekend for help with the electronics and Luke gave us a helping hand. Will de We got a early new car with and excellent warranty. Came back the next weekend for help with the electronics and Luke gave us a helping hand. Will definitely look there first next time. More

This is the second time we have worked with Linda Radue to lease a new VW. We have always found her to be helpful, pleasant, knowledgable, and "willing to go the extra mile" to make sure we get a car that to lease a new VW. We have always found her to be helpful, pleasant, knowledgable, and "willing to go the extra mile" to make sure we get a car that we will be happy with while staying within the price range we have set. She listens well, responds quickly to emails/voicemails, and appears to be genuinely committed to customer service and customer satisfaction. We enjoyed working with her and plan to work with her again when our current lease is up. We would highly recommend her to anyone in the market for a VW. More

The dealership and salesman were extremely professional and courteous. The deal was fair and reasonable. I would recommend this dealer and employee to anyone interested in new or certified used vehicles. and courteous. The deal was fair and reasonable. I would recommend this dealer and employee to anyone interested in new or certified used vehicles. More

The right rear tire on my car blew out and I needed to have it repaired. I contacted the dealership and Brad scheduled an appointment for the day after the blow out. During the inspection of the car at have it repaired. I contacted the dealership and Brad scheduled an appointment for the day after the blow out. During the inspection of the car at the beginning of the service appointment, Glenn pointed out that the tire tread on the remaining tires was at or near the level that indicated the tires needed to be replaced. I decided to go ahead with the replacement for safety reasons and am very pleased with the tires and price that was recommended. I have been very pleased with the service I get at Luther Burnsville Volkswagen ever since I bought the car from that dealership. More

I went in for an alignment for my 2007 Passat. Same great service and customer service as usual. I would recommend having any service for you Volkswagen be completed here. great service and customer service as usual. I would recommend having any service for you Volkswagen be completed here. More