Luther Burnsville Volkswagen

Steve made our purchase so easy: the price was excellent, he was not a pushy sales guy, very professional, the car was in excellent condition too! My husband and I assumed going here was just a few minute st he was not a pushy sales guy, very professional, the car was in excellent condition too! My husband and I assumed going here was just a few minute stop because the car wouldn't have been in the condition it stated online and it was. In addition, the price was below what we expected so we bought it immediately after the test drive. They were so fast at this dealership...none of that sitting around while they pass back and forth paperwork. Everyone should see Steve Kahn and come here for a used car! More

I went to Luther VW dealership looking for a used vehicle. I found a vehicle online and Mike was very quick to respond to every question I had. He then recommended I come in for a test drive. When vehicle. I found a vehicle online and Mike was very quick to respond to every question I had. He then recommended I come in for a test drive. When I arrived the vehicle was sitting by the front door ready for me to take it on a test drive. Linda was the sales associate I worked with. She was very friendly and answered all my questions as we. They both made the process of buying a new car very easy. Not one time did I feel uncomfortable. I would recommend Luther VW to anyone buying a car. More

Best customer experience I have ever had at a car dealership! Linda made me feel like I was a very important customer, giving me that special kind of treatment you would think she would give if I we dealership! Linda made me feel like I was a very important customer, giving me that special kind of treatment you would think she would give if I were buying the most expensive car on the lot....but I was just buying a used car. I told her the make of car I was looking for, the miles I would like to see on it, and the color, Linda delivered on it all! When I went to the dealership to see the car, it was buffed and detailed, looking as bright as a brand new car! She took the time to setup the bluetooth, sat with me in the car and showed me the specifics, she was very informative and knew everything about this vehicle. From handing me the keys for a test drive to the final thank you, she was delightful, professional and absolutley the best sales person I have ever had! I drove away feeling that she cared about my needs, that I could go to her with problems or questions, that she truly wanted me to be happy with my purchase, and best of all...she made me feel that my business was important!!! Certainly the dealership is beautiful, clean and bright, but it is the people that make the difference! More

Our experience at Burnsville VW was amazing from the first visit. Linda was able to give me specific details about the Tiguan that I was interested in driving, let me test drive one, and then told me a first visit. Linda was able to give me specific details about the Tiguan that I was interested in driving, let me test drive one, and then told me about a couple that would be available in a couple of days. When I came back with my husband Linda went over the vehicle from front to back, top to bottom. I have never met a sales person who new so much about her product. When we came back to purchase the vehicle she again went over everything in the vehicle and made sure we would not hesitate to call her if we had any further questions. An amazing experience from start to finish. More

Linda is wonderful. Linda is smart, friendly and really knows what she is selling. She has always been attentive to our needs as lease customers. She makes the customer feel like she's a friend who underst knows what she is selling. She has always been attentive to our needs as lease customers. She makes the customer feel like she's a friend who understands your individual issues and interests concerning different models of VW. She's a good listener. Not once did we feel pressured or given the "hard sell." She made the process of exchange and lease easy and pleasant, helping us take advantage of Volkswagen's Sign and Drive promotion. We highly recommend Linda Radue! More

I don't like car buying; it stressful, most times its aggressive and basically I would rather chew off an arm rather than go to town and buy a car. I have never left a dealership feeling good. Today was aggressive and basically I would rather chew off an arm rather than go to town and buy a car. I have never left a dealership feeling good. Today was different, we opened the door at the dealership and there stood Linda. The dealership was bright and the energy in the show room was positive. Linda took us through the process with a smile; made us feel welcomed and comfortable, no pressure with our choices. In about 2 hours my wife and I were done an on our way home with a new car. I still don't like buying a car but walking to town takes too much time; I will return to Burnsville Volkswagen when that time comes again. More

As a retired couple, we do not appreciate car sales persons who focus on their need to sell, rather than the need of the client. From our first greeting to our goodbye handshake, Luke focused on our ne persons who focus on their need to sell, rather than the need of the client. From our first greeting to our goodbye handshake, Luke focused on our need to find a vehicle that met our convertible needs. He spoke to both of us, not focusing his interaction on just one of us. He understood we had our done our homework, then build on our knowledge to make it a richer experience. His parents raised that young man right. His product knowledge was exceptional. He understood each vehicle we inquired about. Luke never at any time tried to refocus our purpose during or after the visit. Luke has an amazing ability to make the customer be comfortable while at the dealership. Luke is a young professional, yet far more seasoned that sales staff his senior. My wife and I highly recommend this young man as your salesperson of choice. More

After my 2008 Passat Wagon had been serviced many times at VW Burnsville and being real pleased, I decided to pursue buying a new car from Burnsville VW. Having done some research on the 2014 Passat I mad at VW Burnsville and being real pleased, I decided to pursue buying a new car from Burnsville VW. Having done some research on the 2014 Passat I made an inquiry on line and was immediately contacted the next day by Linda. Both my wife and I were very impressed when greeting her for the first time. She listened to our needs, not pushy and was responsive by having us test drive several cars. Linda is a true professional. She is very knowledgable and presented with us several options once we decided to purchase the car. When we picked up the car she was there to meet us and had finance go over all the paperwork detail. Linda took a lot of time with me and I wife to explain all the features and how to operate the vehicle with all the new technology. She followed up the next day to make sure there were no issues and then scheduled our next appointment for routiene maintenance. Overall on a scale of 1-10 I would have to rate her a 10. I would not hesitate to refer anyone to her if looking for a new or used car. Very satisfied buyer. Harvey Humes More

As a first-time visitor to Burnsville Volkswagen, I was totally impressed by the quality of the dealership and the friendly reception I received from Linda Radue. Linda quickly facilitated test drives of totally impressed by the quality of the dealership and the friendly reception I received from Linda Radue. Linda quickly facilitated test drives of the two Jetta models that I was interested in comparing, and she provided me with all the technical and pricing information I needed to make a purchase decision. I also received a prompt, satisfactory evaluation of my trade-in. When I called back in a week or two with my purchase decision, Linda was able to give me detailed financial data including an accurate bottom line and delivery date estimate. When I came to pick up the car, I was able to inspect (it was clean and perfectly prepared) and drive the car before completing the financial transaction with Tom Walsh. Tom efficiently presented the bill of sale in a straightforward manner. There were no surprises, and the matter was quickly completed. Linda kindly gave me a short tour of the service area and customer lounge, introduced me to service personnel, and briefed me on some of the car's controls and infotainment system features including pairing my cellphone. She also scheduled the 30-day service appointment for me. All in all, it was easily the most enjoyable car-buying experience I have ever had thanks to Linda, Tom and the other people involved. I left with the highest opinion of the dealership, and I will not hesitate to recommend Burnsville Volkswagen to others. More

I enjoyed working with Luke a lot. He helped me make a decision and was very creative with solutions and ideas for the transaction and above all, he was very patient! Love a dealership who won't push you decision and was very creative with solutions and ideas for the transaction and above all, he was very patient! Love a dealership who won't push you to leave with a car the same day! More