Luther Burnsville Volkswagen

We felt that the price was acceptable. When we came in the morning, Linda was great and very helpful. We decided to shop around the price a bit and went to other dealerships. We decided that the price sh the morning, Linda was great and very helpful. We decided to shop around the price a bit and went to other dealerships. We decided that the price she gave us and helpful service warranted a return to the Burnsville location to purchase the vehicle from her. When we came into purchase the car we waited a painfully long time. Linda spent her time trying to sell other people cars. Had she gotten someone else to help us that would have sped up the process and kept us happy. We even told her that Laura had to leave at 4:30 p.m. for a performance that evening. We had come back a little before 3 p.m. thinking this would be enough time. We didn't start paperwork until around 4 pm. Laura ended up staying until almost 5 p.m. to finish paperwork. Kurt stayed to finish the rest and ended up late for her performance. Im not sure if she was going to lose commission by having someone else help us or what, but the service provided in sealing the deal was unacceptable. Also, when we checked the accuracy of our names, she had gotten them wrong. Our last name is Taken-Holtze, not Holtze. While it was nice to receive a thank you card in the mail, it was addressed to Mr. and Mrs. Kurt Holtze. Those people do not exist. We are not Mr. and Mrs. Kurt Holtze; we are Laura and Kurt Taken-Holtze or Mr. and Ms. Taken-Holtze. This is Kurt typing this by the way. To sum up, service was great in the beginning, a very fair price from the start, but had we known the ordeal and time it would take to follow through with purchasing a car, we likely would have gone elsewhere. When the car needs service, we're not sure this is where we will go. More

Love Burnsville Volkswagen!!! Steve Kahn our sales person was extremely nice. He was so helpful in finding our used Impala. We got a great deal at VW, We had been looking for a week for this type of vehic was extremely nice. He was so helpful in finding our used Impala. We got a great deal at VW, We had been looking for a week for this type of vehicle & they had one $400 cheaper and 30,000 less miles. We love our car! Even on a Friday night the employees stayed past closing to finish up our paperwork so we could go home with our new car!! While waiting for paperwork we enjoyed a wonderful conversation with Steve. Have been bragging VW up with all our friends. Thanks for your hard work. More

Hayden was very helpful in the purchase of my new car. I would definitely recommend him and the dealership to anyone who is looking for a new car. would definitely recommend him and the dealership to anyone who is looking for a new car. More

Ann Shirley did a great job!! She helped keep my service within budget. Made good use of the coupons I had. Good Job and great service. She keep me informed on the progress. within budget. Made good use of the coupons I had. Good Job and great service. She keep me informed on the progress. More

I have owned 9 Volkswagens since I started driving. All wonderful cars. What makes the experience better is working with a dealership I trust will be honest and provide outstanding service. Luther Burnsvil wonderful cars. What makes the experience better is working with a dealership I trust will be honest and provide outstanding service. Luther Burnsville Volkswagen meets my high standards. I would recommend them to anyone, anytime! More

My husband and I are current Golf owners. I was recently in a car accident and my Golf was totaled. We worked with Linda Radue at Luther Burnsville Volkswagen and recently purchased my new Golf TDI. Linda w in a car accident and my Golf was totaled. We worked with Linda Radue at Luther Burnsville Volkswagen and recently purchased my new Golf TDI. Linda was knowledgeable, friendly and customer centered. She was empathetic, understanding and very supportive during an emotional time! She even called after the purchase to check in on how I was doing! Our experience working with Linda was "one of a kind" and I would highly recommend her and the Luther Burnsville Volkswagen Dealership to anyone interested in purchasing a Volkswagen. Great car...super dealership...thanks Linda!! More

I always feel fairly treated at Burnsville Volkswagen, especially when working with Sandie Fuller. She always goes the extra mile to save time and money. Had my 80,000 mile service and she carefully rev especially when working with Sandie Fuller. She always goes the extra mile to save time and money. Had my 80,000 mile service and she carefully reviewed every item and made sure I only paid for what was needed. And when we agreed on the services and the cost, she called while car was being repaired to reduce the cost by $300 as a seal we thought was needed turned out to be okay. Always feel special there and they always go above and beyond. Have never felt ripped off or forced to make a questionable repair. Honest hardworking people - that's the vibe at Burnsville Volkswagen. More

Linda listens! She is patient, detail oriented, knows her cars inside and out and is a true consultant. She created an exceptional buying experience by allowing me to look, compare and ask questions. I never cars inside and out and is a true consultant. She created an exceptional buying experience by allowing me to look, compare and ask questions. I never felt any pressure to "buy before the promotions ends". She always greeted me with a warm smile and remembered my name. If you are looking to buy a new or used car, look no further than Burnsville Volkswagen and ask for Linda Radue! More

Everyone should have the experience I did when buying their first new car. Linda Radue became a fast and trusted friend. Burnsville Volkswagen is a must when looking for a new or used vehicle. We are lo their first new car. Linda Radue became a fast and trusted friend. Burnsville Volkswagen is a must when looking for a new or used vehicle. We are looking forward to purchasing another VW in the future. More

Steve was very perceptive about our needs. He really listened to us. We called him a few days before our visit to describe what we wanted and when we went to the Burnsville VW dealership a couple of day listened to us. We called him a few days before our visit to describe what we wanted and when we went to the Burnsville VW dealership a couple of days later he had found the car we had in mind (exceeding our expectations). We are extremely pleased with the condition of the car (which was used). We purchased the first car we saw. If we had not known we would have thought it was brand new. Steve Kahn was also mindful of our budget and gave us the very best deal. It could not have been a better car buying experience. We bought two cars from Steve Kahn at VW in 2007. We know we can trust his integrity, knowledge and care in the future. We highly recommend asking for Steve Kahn when you go to Burnsville VW to buy your next car. More