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Luther Family Buick GMC

Fargo, ND

4.7
4,462 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,462 reviews

September 15, 2021

They were quick to service my vehicle, but wish all options were presented with prices. More

by KM
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2021

I had my oil changed there and they were supposed to do a 60,000 mile inspection while they were doing that I asked them to look at my tail gate since it was making a noise going up and down. Got back there More

by AMANDA_DUNHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Tollefson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Luther Family Buick GMC responded

Amanda, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 14, 2021

Very pleased with the service on our AC. Called early in the morning and was told we could drop the Acadia off and they could get it in by 1:30 that afternoon. My wife brought the car in and they provided h More

by EGGL.JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 14, 2021

Robin in the service dept squeezed me in and they did an awesome job! Thanks again! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Luther Family Buick GMC responded

Scott, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 13, 2021

When I come in I rarely have to wait They always explain what needs to be done and they set me up with a ride if I don't stay there. More

by chevymanglenn1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 13, 2021

Dropped off for routine oil change on a Saturday afternoon and was done very quickly More

by mwmyers
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 14, 2021 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2021

Quick to service. Needed to get my Encore in as soon as possible. I didn’t have an appt but they took it in and fit it into schedule during the day More

by NDCHESNEYFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Weist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2021

Robin was outstanding with his customer service, made me feel like he cared about my situation and problems. Everyone was very professional and polite. I have no bad comments about luther More

by enriquepagan1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Sep 14, 2021 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2021

The maintenance required light wasn't turned off which requires another trip to correct it. this is frustrating, especially after paying more than $100 for the service. More

by heatherh1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name., DAS Admin
Sep 14, 2021 -

Luther Family Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 11, 2021

Vehicle was ready as promised, all work was done professionally, service agent was professional and checked all recall notices where closed, great job by all. More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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