Luther Family Buick GMC

Save your money We took our vehicle in for service as something was leaking. The vehicle also needed an oil change. The service advisor could not find a specific leak We took our vehicle in for service as something was leaking. The vehicle also needed an oil change. The service advisor could not find a specific leak so they did the oil change, cleaned the area and suggested that we come back in 2 weeks for a recheck. He wanted to be sure that it wasn’t just a loose oil pan. We appreciated that he didn’t assume something and charge us a bunch of money. When we came to pick up the vehicle, Paul gave my son his business card and told him to give him a call in 2 weeks when he was coming. More

Professional and experienced Very knowledgeable team at Luther GM. Made our overall experience enjoyable and the process went very quick and well. Defiantly recommend the dealer s Very knowledgeable team at Luther GM. Made our overall experience enjoyable and the process went very quick and well. Defiantly recommend the dealer ship to engine. More

Rotten tomatoes The service person was rude very expensive had some service work that was not fixed terrible dust leak that was supposed to be fixed under warranty wa The service person was rude very expensive had some service work that was not fixed terrible dust leak that was supposed to be fixed under warranty was not fixed and was brought up and ignored and many other things More

2017 gmc No pressure a really great experience in buying a vehicle and outstanding follow up after the purchase. Would definitely buy another vehicle from thi No pressure a really great experience in buying a vehicle and outstanding follow up after the purchase. Would definitely buy another vehicle from this dealership.. More

New tires Great advice from Rob Reierson when receiving a recent oil change about the Marginal tread life left on my tires and the tire promotions currently r Great advice from Rob Reierson when receiving a recent oil change about the Marginal tread life left on my tires and the tire promotions currently running until November 30th. More

Great Service! I had an oil issue and Kevin got me right in for his team to check it out. They were very informative on what they were doing. Great service! Thanks K I had an oil issue and Kevin got me right in for his team to check it out. They were very informative on what they were doing. Great service! Thanks Kevin and team! More

Great experience Luther had a great section of vehicles. Wayne was a great sales representative and he helped us all through the process. When we buy a vehicle again h Luther had a great section of vehicles. Wayne was a great sales representative and he helped us all through the process. When we buy a vehicle again he will be our first stop. More

On Star letter on need for service check A code from On Star the code was checked and corrected. A check was made for other issues on the car. The additional issues were fixed. The warrant A code from On Star the code was checked and corrected. A check was made for other issues on the car. The additional issues were fixed. The warranty service was completed More

5 star review only Because Robin does a great job. However, my car was there for 26 days. And I had to pay for front camera service again. I know they already fixed thi Because Robin does a great job. However, my car was there for 26 days. And I had to pay for front camera service again. I know they already fixed this once and there is no reason why I should’ve been charged again I only have my car serviced at Luther and it seemed as though they couldn’t find the previous service on the camera. Or they didn’t believe me. And 26 days to have my car there is ridiculous. It certainly didn’t feel as though it was a big deal to GMC but it sure was a big deal to me. The five stars are only because I do believe Robin is a great guy and good at what he does. And I don’t want my review to reflect on him personally. Besides that however, this service experience was brutal More

Beyond expectations I have purchased many cars through the years. My experience with dealerships has not been very good in the past. I was looking for a truck with low mi I have purchased many cars through the years. My experience with dealerships has not been very good in the past. I was looking for a truck with low miles with warranty. I was very pleased that my salesman offered to deliver the vehicle couple hours away. I never stepped on the dealer lot. In the past, you would have multiple salesman to deal with, each one was better at selling stuff you didn’t want but you would get to a point that you just want to walk away or give in just to get process moving again, I hated the process. This truck purchase was so smooth and easy I can’t find a complaint about anything. I dreaded going to dealerships due to pass experience but this was the BEST I have ever had. Thank you Devin and the others that worked on my purchase making it the smoothest transaction I have experienced. More